PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about FlipKey and Ocean Canyon Properties as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

FlipKey
1.4
Ocean Canyon Properties
Has Verified Representatives
2.4
FlipKey
Ocean Canyon Properties

FlipKey and Ocean Canyon Properties Overview

Total reviews 289 68
Company responses 0 43
Issues resolved 7 2

FlipKey and Ocean Canyon Properties Consumer Ratings

Rank
58 out of 320 in Travel category
113 out of 1722 in Real Estate category
Customer service
49 in category
136 in category
Website
51 in category
136 in category
Price Affordability
45 in category
187 in category
Value for money
45 in category
127 in category

FlipKey and Ocean Canyon Properties Rating Details

Customer service
1.1 (122 reviews)
1.7 (37 reviews)
Reviewer's quote

...Only customer service available is in India,which is very difficult to deal with based on “yds ma’am I understand, I see your upset, blah blah..

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...The customer service is extremely poor. Teresa's mother became ill and needed care on a daily basis which also prevented travel or vacations in 2016. Robs health has worsened since our initial conversation regarding the maintenance fees...

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Website
1.7 (113 reviews)
2.6 (37 reviews)
Reviewer's quote

...2: when I made a cancelation, it never said on their website, call if you want refund. Bottom line, it is a heartless useless company, don't use them!!! ..

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Beware! This place is a complete scam. It's essentially timeshares for RVs.They contacted me claiming that the company I bought my RV from had set us up with twenty-five free nights at their RV resorts, plus $100 for fuel. Sounded very cool, and kinda phishy.I did some research on the company, and...

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Price Affordability
1.7 (71 reviews)
1.9 (37 reviews)
Reviewer's quote

...Joe who then said the next week was available but price was 4200. 00. This was after the season and holiday weekend in September...

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We were reluctant but concluded that we should at least go and check it out AND of course the price was great! Free and a gift card as well. Wow, were we taken. We arrived at Styx River and the "cabin" we had seen in the Styx River pamphlet WAS FAR FROM the cabin we were taken to! The cabin we...

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Value for money
1.3 (46 reviews)
1.7 (38 reviews)
Reviewer's quote

You a week out from vacation then realize your dog is diagnosed with two brain tumors and FlipKey doesn't help you to try and get any of your money back. Like you planned this!! And the owner, Dan Sercino is a pathetic and greedy person without a heart to give something back to us for the amount we...

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...So OCP has their money. When I called to clear this up, I was told "oh well, you signed the contract and you are not getting your money back. No i'm out 13K plus the annual fees and I don't even use the OCP properties...

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FlipKey and Ocean Canyon Properties Pros and Cons

Pros
  • Old flipkey
  • Old practices
  • Ease of use of website
  • Free or almost free timeshare travel option
  • We wanted to enjoy with our grandchildren
  • Promises
Cons
  • Poor customer service
  • Website
  • Broken website
  • Promises did not match reality
  • Promises made and not kept
  • Rules of campground not followed or enforced

FlipKey and Ocean Canyon Properties Most Positive Reviews

Top rated reviews
4

I stayed in a rental property on June 18-23 the deposit should have been returned on July 3. I was told the owner said t...

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5

All these people trashing OCP, WHY? We’ve been members for years and would join again in a heartbeat, they have great...

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4

Metal railing on balcony one piece broken off of where it was soldered on and sleeper couch one end broken and springs...

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4.6

Our home membership is with Tres Rios. Love it. We have been lucky enough to get really great sites most of the time. Th...

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FlipKey and Ocean Canyon Properties Most Critical Reviews

Lowest rated reviews
1

I list with flipkey and can only say that there is a *** in charge.
Their system is a complete mess and customer care is...

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1

Salesman sold a great program which turned out to be completely deceitful. We will never recommend Ocean Canyon...

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1

Here is part of an email that I just now sent to a prospective tenant:

" I do apologize. Flipkey.com required a 'base...

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1

Emailed the top guy that we were told, he wants you to be satisfied! Had one of his representatives call and leave a...

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FlipKey and Ocean Canyon Properties Latest Reviews

Recent published reviews
No votes

Dear FlipKey
I just restarted my site after shutting it down and several years of not using it. When going through all th...

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1

Beware! This place is a complete scam. It's essentially timeshares for RVs.
They contacted me claiming that the company I...

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1

I have the same story. Hold the entire cost of rental just to find out they are not avail and flipkey holds the full...

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1

We went to the presentation that lasted an hour and a half initially because they offered us free nights at Tres Rise Re...

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FlipKey and Ocean Canyon Properties Products and Services

Most reviewed product and services
  • Flipkey Property Rentals (34 reviews)
  • Flipkey Property Listing (30 reviews)
  • Flipkey Vacation Package Booking (21 reviews)
  • Ocean Canyon Properties Membership (28 reviews)
  • Ocean Canyon Properties Sales Representative (5 reviews)
  • Ocean Canyon Properties Property Rental (3 reviews)