PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about FlipKey and Ocean Canyon Properties as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

FlipKey

FlipKey

1.4
Ocean Canyon Properties

Ocean Canyon Properties

Has verified representatives
2.9
FlipKey
Ocean Canyon Properties

FlipKey and Ocean Canyon Properties Overview

Total reviews
288
55
Company responses
0
43
Issues resolved
7
2

FlipKey was first mentioned on PissedConsumer on Mar 29, 2013 and since then this brand received 288 reviews. It is 233 reviews more than Ocean Canyon Properties received since Dec 2, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Ocean Canyon Properties customer support team than with FlipKey customer service.

FlipKey and Ocean Canyon Properties Consumer Ratings

Rank
51 out of 695 in Travel category
76 out of 2344 in Real Estate category
Customer service
41 in category
117 in category
Website
39 in category
112 in category
Staff
38 in category
71 in category

FlipKey and Ocean Canyon Properties Rating Details

Customer service
1.1 (122 reviews)
1.9 (26 reviews)
Reviewer's quote

...There was no effort made to make it right to the customer. I would not recommend using FlipKey especially when there are other companies that advertise properties for Snowbirds. Ron..

Ron E

...Even taking in the phone to certain service people, they are treating us with great disrespect and Saying I know who you are " your the ones that cancelled the upgrade". Still harassing us. This is just a little of what We have experienced at OCP...

Araseli
Website
1.7 (113 reviews)
3 (27 reviews)
Reviewer's quote

...2: when I made a cancelation, it never said on their website, call if you want refund. Bottom line, it is a heartless useless company, don't use them!!! ..

Chenell

Several times when my Mrs. and I tried to book a spot we could never get in. We've been dealing with OCP for a few years now. we got into a OCP property twice in all the years we've had it. (5 years). Then I came down with an illness, and then diagnosed with PTSD. (Noise and Crowds bothers me...

JerroldGilson
Staff
1.3 (101 reviews)
2.4 (27 reviews)
Reviewer's quote

...Some of their staff just don't know what they're talking about and some are just downright rude. They sent an email to one of my guests and attached correspondence they had sent to me - by mistake. ..

Embry

...Thanks OCP you need to give out jars of vaseline when you talk to the sales staff..

Anthony I

FlipKey and Ocean Canyon Properties Pros and Cons

Pros
  • Old flipkey
  • Old practices
  • Ease of use of website
  • Free or almost free timeshare travel option
  • We wanted to enjoy with our grandchildren
  • Promises
Cons
  • Poor customer service
  • Website
  • Broken website
  • Promises made and not kept
  • Promises did not match reality
  • Rules of campground not followed or enforced

FlipKey and Ocean Canyon Properties Most Positive Reviews

Top rated reviews
4

I stayed in a rental property on June 18-23 the deposit should have been returned on July 3. I was told the owner said t...

5

All these people trashing OCP, WHY? We’ve been members for years and would join again in a heartbeat, they have great...

FlipKey and Ocean Canyon Properties Most Critical Reviews

Lowest rated reviews
1

I list with flipkey and can only say that there is a *** in charge.
Their system is a complete mess and customer care is...

1

Salesman sold a great program which turned out to be completely deceitful. We will never recommend Ocean Canyon...

FlipKey and Ocean Canyon Properties Latest Reviews

Recent published reviews
1

I have the same story. Hold the entire cost of rental just to find out they are not avail and flipkey holds the full...

Read all 288 reviews
1

Several times when my Mrs. and I tried to book a spot we could never get in. We've been dealing with OCP for a few...

Read all 55 reviews

FlipKey and Ocean Canyon Properties Products and Services

Most reviewed product and services
  • Flipkey Property Rentals (34 reviews)
  • Flipkey Property Listing (30 reviews)
  • Flipkey Customer Care (24 reviews)
  • Ocean Canyon Properties Membership (23 reviews)
  • Ocean Canyon Properties Customer Care (8 reviews)
  • Ocean Canyon Properties Sales Representative (5 reviews)