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Flipkey

Travel
  • 5 ISSUES RESOLVED
  • 253 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 3

Customers don't like

  • Poor customer service16
  • Website12
  • Broken website9
  • Mobile application6
  • Ownership communication restrictions3
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Motel 6

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 791 TOTAL REVIEWS
  • $37.3K CLAIMED LOSSES
  • $340 AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Easy access to get on and off interstate 5
  • Location 4
  • Recepitionist 4
  • Television 4
  • New floors and most of the bathroom upgrades 3

Customers don't like

  • Customer service5
  • Entire visit3
  • Noise and the fact that manager didnt make them stop3
  • Uncaring staff3
  • Whole experience3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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