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Flipkey

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 244 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Location
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 2

Customers don't like

  • Poor customer service37
  • Broken website21
  • Website19
  • Mobile application11
  • Customer service10
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Interval International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 226 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Location
  • Past resort vacations 5
  • what they advertised 2
  • Customer service manager 1
  • What they advertised to be true 1
  • Manager taking full responsibilty 1

Customers don't like

  • Fraudulent promises not fulfilled16
  • Customer service10
  • I am so frustrated with our exchange8
  • No trading availability8
  • Nothing to offer6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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