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Flipkey

Travel
  • 5 ISSUES RESOLVED
  • 253 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 3

Customers don't like

  • Poor customer service16
  • Website12
  • Broken website9
  • Mobile application6
  • Ownership communication restrictions3
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Iberostar

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $10.4K AVERAGE LOSS
2.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Love the hotel 7
  • Excellent 2
  • Food 2
  • Location 2
  • Restaurant service staff 2

Customers don't like

  • Lied and scammed us3
  • Flat out lied to us to sell us a membership2
  • Hate the club2
  • Sleep was disturbed1
  • Usage of the membership clube1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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