Flipkey vs Iberostar

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Flipkey

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 236 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Location
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 2

Customers don't like

  • Poor customer service38
  • Broken website21
  • Website19
  • Mobile application11
  • Customer service10

Products by Flipkey

No items

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Iberostar

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $9.3K AVERAGE LOSS
2.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Location
  • Love the hotel 7
  • And the gardens 2
  • Architecture 2
  • Excellent 2
  • Restaurant service staff 1

Customers don't like

  • Lied and scammed us7
  • Hate the club4
  • Sold the membership wrongly3
  • Sleep was disturbed1
  • Terrible entertainment1

Products by Iberostar

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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