Start a new comparison
Delete

Flipkey

Travel
  • 7 ISSUES RESOLVED
  • 271 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Website generates alot of inquiries 3
  • Number of inquiries i receive 3

Customers don't like

  • Poor customer service51
  • Website12
  • Broken website9
  • Mobile application6
  • Ownership communication restrictions3
Delete

Homeaway

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $6.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Old model 2
  • Normaly they have good customer service 1
  • Customer service non responsive when problem is difficult 1

Customers don't like

  • Customer service5
  • Property owners totally unaccountable to customers4
  • Attitude of it is not us to deal it is your problem to resolve4
  • Supervisors attitude in response to my complaintmy problem2
  • No refund2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel