PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pepperfry and Flipkart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pepperfry

Pepperfry

Has Verified Representatives
1.7
Flipkart

Flipkart

2.1
Pepperfry
Flipkart

Pepperfry and Flipkart Overview

Total reviews 643 1455
Company responses 184 0
Issues resolved 11 7

Pepperfry and Flipkart Consumer Ratings

Rank
384 out of 1544 in Furniture and Decor category
51 out of 324 in Auctions and Marketplaces category
Customer service
300 in category
46 in category
Exchange, Refund and Cancellation Policy
287 in category
33 in category
Product or Service Quality
323 in category
42 in category
Website
338 in category
61 in category

Pepperfry and Flipkart Rating Details

Customer service
1.2 (395 reviews)
1.6 (383 reviews)
Reviewer's quote

... i easily installed it but after i installed then it came to know that it was pathetic product not even quality but also damage product my fault is that there customer service is not working properly so i use some sticking gums so that i can fix the product nd i can use it but after using 1 or 2 days it was damaged a...

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...So i changed my address now and it is very comfortable with the customer service and the girl who talked to me is very pleasant and very much helpful. Thank you flipkart..

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Exchange, Refund and Cancellation Policy
1.1 (362 reviews)
1.9 (362 reviews)
Reviewer's quote

...I want a replacement or refund of this product as Im not happy with the quality of the item..

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The policy written for exchange is different and while they come for exchange it is different..

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Product or Service Quality
1.2 (356 reviews)
2 (347 reviews)
Reviewer's quote

Received wrong product. raised complain with pepperfry with attached pictures but denied our claim..

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Service on flipcart is bad 1 month has passed but no replay or solution has been done, service Nahin de rahe hain..

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Website
1.9 (347 reviews)
2.2 (340 reviews)
Reviewer's quote

I bought a bookshelf from Pepperfry and upon assembling the product the product displayed incorrect dimensions which was not according to the website. The person dealing with my complaint was extremely arrogant and rude. My request was shut without my permission..

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...It was clearly mentioned as original on the flipkart website, but as a true Puma Motorsport series fan I know how the original product looks and feels like. And then when I requested for a return, they rejected it and I'm really really pissed off at the moment!..

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Pepperfry and Flipkart Pros and Cons

Pros
  • Pathetic
  • Very dissapponting
  • Felt cheated and harassed
  • I want my refund
  • I want refund mu amount
  • I want refund my amount
Cons
  • Customer service
  • Pathetic service
  • Refusal to acknowledge problem
  • Poor service
  • Dont care customers complaint once product is sold
  • Service not good

Pepperfry and Flipkart Most Positive Reviews

Top rated reviews
5

very poor delivery , not trust worthyhelp center have no idea about shipments. Always mention will respond in 28 hours....

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5

Am so sorry I did order in Amazon but forgot, I was searching my order in flipcard,

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5

I had ordered on 1st of July vide order Number #30231****
1. A spacewood engineered wood classic wall shelf and
2....

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5

Mera account block kar diya gaya hai.pay later me paisa dena hai

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Pepperfry and Flipkart Most Critical Reviews

Lowest rated reviews
1

Hi,

I ordered 3 items from pepperfry and all of them were not delivered as expected.i had to take the pain of courierin...

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1

I am having very bad scamming experience with flipkart.com for the past 3
days. I spoke to customer care through toll fre...

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1

Order ID: 10048****
Order was for a Dining table with 2 chairs - upon delivery, it was found that color of table was dif...

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1

Kit ni baar complaint karke thak gayi ab ummid karti hoon ki Kal Tak Mera problem solve ho jaye ga kyo ki replace ment...

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Pepperfry and Flipkart Latest Reviews

Recent published reviews
1

Received wrong product.. raised complain with pepperfry with attached pictures but denied our claim.

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No votes

Mumbai se order 1 din me kolkata agay,lekin kolkata se howrah ane me 2 din huya aya nehi.kay service he ye?

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1.5

I placed an order two weeks ago, the PF team hasn’t bothered to even acknowledge where it is let alone allow me to...

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No votes

The delivery date is today but the delivery is postponed. But I need my delivery today.

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Pepperfry and Flipkart Products and Services

Most reviewed product and services
  • Pepperfry Shipping Service (44 reviews)
  • Pepperfry Installation (8 reviews)
  • Pepperfry Bed Assembly Service (4 reviews)
  • Flipkart Shipping Service (489 reviews)
  • Flipkart Profile (6 reviews)
  • Flipkart Onb18Aa008 Headset (1 review)