PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pepperfry and Flipkart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pepperfry
Flipkart

Pepperfry and Flipkart Overview

Total reviews 950 31902
Company responses 391 0
Issues resolved 19 954

Pepperfry and Flipkart Consumer Ratings

Rank
667 out of 2270 in Furniture and Decor category
114 out of 677 in Auctions and Marketplaces category
Customer service
506 in category
93 in category
Product or Service Quality
531 in category
119 in category
Exchange, Refund and Cancellation Policy
491 in category
99 in category
Delivery Service
502 in category
87 in category

Pepperfry and Flipkart Rating Details

Customer service
1.1
(531 reviews)
1.7
(7673 reviews)
Reviewer's quote

...I immediately contacted Pepperfy's customer service to start the refund process. Unfortunately, the customer service representatives were not helpful. Over a week later, they still have not initiated the refund process and seem to have no clear procedure for it...

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...So, I need to know why my order got delayed so i I have contacted flipkart customer service..

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Product or Service Quality
1.2
(475 reviews)
1.9
(6513 reviews)
Reviewer's quote

improper response , no involvement of any one senior from JP nagar PF showroom poor quality material used for bedroom very bad civil contractor tied up , more money taken n work left incomplete..

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...refund nut issue due to emi converted without take product..

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Exchange, Refund and Cancellation Policy
1.1
(474 reviews)
1.8
(6864 reviews)
Reviewer's quote

...The company sent the wrong bed design and has been delaying a proper response in terms of exchange or refunding or redressing of the grievance. They have not been responding properly, nor has there been proper communication on their part..

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...stating its has only replacement policy not able to refund ..

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Delivery Service
1.5
(448 reviews)
2.1
(6728 reviews)
Reviewer's quote

The delivery service is the most lousy service I have come across. Not only do they not meet their commitments on timelines, their attitude is completely casual when it comes to the customer's time and downright rude too. The delivery person who was late by 2...

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Too bad delivery service very bad delivery service this pin code 560067 please immediately correct please..

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Pepperfry and Flipkart Pros and Cons

Pros
  • Felt cheated and harassed
  • Very dissapponting
  • Pathetic
  • I want my refund
  • I want refund my amount
  • Refund
Cons
  • Customer service
  • Pathetic service
  • Refusal to acknowledge problem
  • Poor service
  • Dont care customers complaint once product is sold
  • Service not good

Pepperfry and Flipkart Most Positive Reviews

Top rated reviews
5

The 3 seater recliner sofa I have already purchased you will be delivered to late.My purposes will not be solved.Kindly...

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5

My product undeliver because no call my number and no recieve product , my product re delivery my contact number and my...

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5

I had ordered on 1st of July vide order Number #30231****
1. A spacewood engineered wood classic wall shelf and
2. A Cr...

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5

Damage product delivered please return the product or replacement the product.call the phone and resolve the problem

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Pepperfry and Flipkart Most Critical Reviews

Lowest rated reviews
1

It must be solved within 2 days.&/:!::&:.!.(//8/&.).(:)::!:7:&::8:&;;64:):!:);;;);;;);;);!;);:::::::::

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1

I can't login my flipkart account in other device my account show as a unverified account they ask for my government id...

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1

My first experience with pepperfry, and trust it is going to be the last. i have purchased other products as well...

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1

I have order a smarthone and cancel it. My order cancelled but emi converted.refund nut issue due to emi converted...

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Pepperfry and Flipkart Latest Reviews

Recent published reviews
No votes

Please refer Order ID 30951**** :
KUMIKO QUEEN SIZE BED IN BROWN FINISHED.
The bed supplied by you in an inferior quality...

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1

My no is unblock
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1

I ordered a mattress on 29th Jan 2024 and cancelled it within 2-3 days. its been three weeks and they keep telling me...

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No votes

My pay letter is block why blocked my pay letter any reason please solve it my problem... Thank you Flipkart

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