PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pepperfry and Flipkart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pepperfry

Pepperfry

Has Verified Representatives
1.7
Flipkart

Flipkart

2.0
Pepperfry
Flipkart

Pepperfry and Flipkart Overview

Total reviews
621
370
Company responses
174
0
Issues resolved
11
0

Pepperfry and Flipkart Consumer Ratings

Rank
363 out of 1500 in Furniture and Decor category
59 out of 306 in Auctions and Marketplaces category
Customer service
313 in category
44 in category
Exchange, Refund and Cancellation Policy
301 in category
33 in category
Product or Service Quality
339 in category
42 in category
Website
330 in category
64 in category

Pepperfry and Flipkart Rating Details

Customer service
1.2 (381 reviews)
1.6 (103 reviews)
Reviewer's quote

...Both times I got damaged product and worst is their customer service. They are always too harsh and dont give proper solution. Atleast first time I managed to get refund...

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...Customer service is pathetic. The number given in the website is invalid . The email id is invalid...

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Exchange, Refund and Cancellation Policy
1.1 (350 reviews)
1.9 (94 reviews)
Reviewer's quote

...They assured to refund the cost to my account. But till today , 23 June 2020, even after 03 months, the refund not received. I have been relentlessly reminding them by email & innumerable phone calls since 01 June 2020 to settle the refund issue, but to no avail...

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Two times I didn't received my product on time and now I still not received my refund amount..

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Product or Service Quality
1.2 (344 reviews)
2.1 (84 reviews)
Reviewer's quote

I ordered a 3 seater sofa from pepper fry by paying more than 21K, thinking that it will be a quality product. But with in 2 months it's hand rest is broken and the lower support is broken. They are claiming that there are 12 months warranty on every product...

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I have ordered few products which has been shown that reached destination point what no delivered to me yet. N it has been 15 days...

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Website
1.9 (339 reviews)
2.2 (82 reviews)
Reviewer's quote

...Same time I contacted company by website details. They asked me to send the pictures that proves my complaint. I did it...

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...That is so not expected from such a shopping website..

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Pepperfry and Flipkart Pros and Cons

Pros
  • Pathetic
  • Very dissapponting
  • Felt cheated and harassed
  • I want my refund
  • I want refund mu amount
  • Flipkart customer care 7250503967
Cons
  • Customer service
  • Pathetic service
  • Refusal to acknowledge problem
  • Dont care customers complaint once product is sold
  • Poor service
  • Poor business ethics

Pepperfry and Flipkart Most Positive Reviews

Top rated reviews
5

very poor delivery , not trust worthyhelp center have no idea about shipments. Always mention will respond in 28 hours....

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5

Am so sorry I did order in Amazon but forgot, I was searching my order in flipcard,

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5

I had ordered on 1st of July vide order Number #302316400
1. A spacewood engineered wood classic wall shelf and
2....

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5

My account dellet,but I want to active account.

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Pepperfry and Flipkart Most Critical Reviews

Lowest rated reviews
1

Hi,

I ordered 3 items from pepperfry and all of them were not delivered as expected.i had to take the pain of courierin...

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1

I am having very bad scamming experience with flipkart.com for the past 3
days. I spoke to customer care through toll fr...

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1

Order ID: 100482494
Order was for a Dining table with 2 chairs - upon delivery, it was found that color of table was dif...

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1

Kit ni baar complaint karke thak gayi ab ummid karti hoon ki Kal Tak Mera problem solve ho jaye ga kyo ki replace ment...

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Pepperfry and Flipkart Latest Reviews

Recent published reviews
1

I ordered a 3 seater sofa from pepper fry by paying more than 21K, thinking that it will be a quality product. But with...

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1

My order date not proper delivery.

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1

We ordered floor lamp, delivered on time, but damaged, same day we requested to return i.e.13 June 2020,we called custom...

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1

Two times I didn't received my product on time and now I still not received my refund amount.

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Pepperfry and Flipkart Products and Services

Most reviewed product and services
  • Pepperfry Customer Care (117 reviews)
  • Pepperfry Shipping Service (43 reviews)
  • Pepperfry Installation (8 reviews)
  • Flipkart Shipping Service (77 reviews)
  • Flipkart Customer Care (45 reviews)
  • Flipkart Account (41 reviews)