PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Flighthub and Kayak as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Flighthub
Kayak

Flighthub and Kayak Overview

Total reviews
527
4
Company responses
0
0
Issues resolved
2
0

Flighthub was first mentioned on PissedConsumer on Jan 11, 2015 and since then this brand received 527 reviews. It is 523 reviews more than Kayak received since Feb 6, 2016.

Flighthub and Kayak Consumer Ratings

Rank
56 out of 696 in Travel Agencies category
26 out of 696 in Travel Agencies category
Customer service
47 in category
228 in category
Exchange, Refund and Cancellation Policy
43 in category
206 in category
Website
52 in category
8 in category

According to consumer ratings and reviews, Kayak ranks 30 points higher in the Travel Agencies category than Flighthub. People gave Flighthub 2 stars for Customer service criterion in Travel Agencies category and it is 211 points higher than the worst rated brand in this category. At the same time, Kayak was rated 1 stars for Customer service criterion in this category and it is 30 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Flighthub has a higher rating than Kayak. Regarding Website criterion, consumers gave Flighthub 2.5 stars and it is 80% greater than other in category. Kayak however was rated 5 stars and it is 97% greater than other in category.

Flighthub and Kayak Rating Details

Customer service
2 (319 reviews)
1 (1 review)
Reviewer's quote

...absolutely the worst booking service ever. will never book with anyone again except direct with the airlines..

Teria

Send my iterinary right away.i already pissed off about this okay!.i dont know which terminal in singapore where im going...so pls send the full iterinary to my email now.cristinadescalzo61@gmail.com

Thoren
Exchange, Refund and Cancellation Policy
1.8 (296 reviews)
1 (1 review)
Reviewer's quote

Dear,On November 3, we had a flight to Brisbane with two stops in China (Nanjing - Shanghai) for more than 24 hours. We arrived at the counter and the official China Easter airline tells us that we cannot travel because a visa is requested for it in China.When I buy the tickets, the only visa we...

Brian P

No items

Website
2.5 (286 reviews)
5 (1 review)
Reviewer's quote

I called Customer service due to the miss-guide information and my financial loss, the staff admitted the information was not indication in the website, then said flighthub has no control over the baggage but I have to contact the airline, so I did. It turns out it’s the flighthub’s responsibility...

Crystall

Am I the only one who booked through Kayak and then got an additional 15% charge from Airfare.com later to my credit card? What's going on? I'm afraid to challenge the charge and have the ticketing in some way affected because I have read the scads of complaints about Airfare.com. I have scoured...

Ranveer

Flighthub and Kayak Pros and Cons

Pros
  • Customer service
  • Cheap
  • I hope they keep up with the kind of quality i received
No votes
Cons
  • Customer service
  • Not willing to take responsibility
  • Off-shore call center cancellation fee extortion
No votes

Flighthub and Kayak Most Positive Reviews

Top rated reviews
5

I booked a flight from New York to Cancun. The process of my booking went great. I received a confirmation email within...

5

Am I the only one who booked through Kayak and then got an additional 15% charge from Airfare.com later to my credit...

Flighthub and Kayak Most Critical Reviews

Lowest rated reviews
1

My husband and I booked a flight on the 30 january 2015 for A flight on the february 28 and a come back on mars 9. When...

1

Send my iterinary right away.i already pissed off about this okay!.i dont know which terminal in singapore where im goin...

Flighthub and Kayak Latest Reviews

Recent published reviews

Your site does not allow WestJet dollar rewards so I’ll be booking elsewhere :)

Read all 527 reviews

I booked with incorrect email address

Read all 4 reviews

Flighthub and Kayak Products and Services

Most reviewed product and services
  • Flighthub Flight Booking (354 reviews)
  • Flighthub Customer Care (81 reviews)
  • Flighthub Website (10 reviews)