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Flighthub

Travel Agencies
  • 1 ISSUES RESOLVED
  • 242 TOTAL REVIEWS
  • $50.6K CLAIMED LOSSES
  • $843 AVERAGE LOSS
2.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Customer service 32
  • Cheap 27
  • I hope they keep up with the kind of quality i received 26
  • Great customer service agents 25
  • Services 17

Customers don't like

  • Customer service17
  • Attitude of the customer service representatives6
  • Refund process3
  • Not willing to take responsibility3
  • Too many hidden charges2
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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 217 TOTAL REVIEWS
  • $49.6K CLAIMED LOSSES
  • $431 AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Convenience of reserving online 4
  • What was promised 2
  • Prior purchases were okay 2
  • Price 2
  • Deal advertised 1

Customers don't like

  • Lack of customer service8
  • Different product than advertised5
  • Unethical business practice3
  • Took my money2
  • No help at all2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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