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Flighthub

Travel Agencies
  • 1 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $67.7K CLAIMED LOSSES
  • $816 AVERAGE LOSS
2.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Customer service 32
  • Cheap 27
  • I hope they keep up with the kind of quality i received 26
  • Great customer service agents 25
  • Services 17

Customers don't like

  • Customer service18
  • Not willing to take responsibility7
  • Attitude of the customer service representatives7
  • Off-shore call center cancellation fee extortion5
  • Are liars5
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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 218 TOTAL REVIEWS
  • $49K CLAIMED LOSSES
  • $430 AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Convenience of reserving online 4
  • What was promised 2
  • Prior purchases were okay 2
  • Price 2
  • Deal advertised 1

Customers don't like

  • Lack of customer service8
  • Different product than advertised5
  • Unethical business practice3
  • Took my money2
  • No help at all2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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