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Flighthub

Travel Agencies
  • 1 ISSUES RESOLVED
  • 195 TOTAL REVIEWS
  • $39.5K CLAIMED LOSSES
  • $859 AVERAGE LOSS
3.1
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Customer service 48
  • Great customer service agents 36
  • Cheap 33
  • I hope they keep up with the kind of quality i received 32
  • Services 19

Customers don't like

  • Customer service8
  • Attitude of the customer service representatives6
  • Customer service agent2
  • Refund process2
  • Refund policy2
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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 213 TOTAL REVIEWS
  • $48.6K CLAIMED LOSSES
  • $426 AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Convenience of reserving online 4
  • What was promised 3
  • Price 2
  • Prior purchases were okay 2
  • Present you a hotel and they are not really 1

Customers don't like

  • Lack of customer service9
  • Different product than advertised5
  • Unethical business practice3
  • No help at all2
  • Took my money2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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