PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rent A Center and Flexshopper as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.



Has verified representatives
Rent A Center

Rent A Center and Flexshopper Overview

Total reviews
Company responses
Issues resolved

Rent A Center was first mentioned on PissedConsumer on Feb 4, 2008 and since then this brand received 1827 reviews. It is 1522 reviews more than Flexshopper received since Jun 3, 2016. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Flexshopper customer support team than with Rent A Center customer service.

Rent A Center and Flexshopper Consumer Ratings

269 out of 1895 in Furniture and Decor category
318 out of 4212 in E-commerce category
Customer service
219 in category
237 in category
253 in category
387 in category
Product or Service Quality
170 in category
211 in category

Rent A Center and Flexshopper Rating Details

Customer service
1.4 (406 reviews)
1.6 (177 reviews)
Reviewer's quote

...jason delivers all my stuff never has he dropped any of my things Jordon is a very excellent helper too jeff is excellent in customer service these three guys are the best..

Teresa W

They wont respond to me and im going to have to try to get ups to stop the delivery and if they cant, ill have to go through non-existent customer service for a return label that wont matter since ill be getting charged way past since it arrives at their facility cause simply no one there works or...

2.2 (365 reviews)
2.2 (157 reviews)
Reviewer's quote

So I tried to log on to their website to e-pay and I set up my account successully but then when I tried to submit my customer agreement number the website would not let me in and would only tell me to call. So I tried to call the 1-800 number it gave me and I got some message saying that e-pay was...


...The website does not allow me to even see my account, how much I owe, banking information, nothing. This has been a terrible experience so far and I regret this purchase very much. I would not recommend at all..

Product or Service Quality
1.9 (365 reviews)
2.2 (162 reviews)
Reviewer's quote

...Overall they were very unprofessional and I honestly don’t think this guy should be working customer service because he’s very ignorant!!!!..

Shandelle m

Flexshopper has been an awesome service for me. They have saved my holiday shopping for my grandchildren and the customer service representatives have been very helpful when needed. People want to complain about an agreement they signed and do not want to pay for their items...

Shani H

Rent A Center and Flexshopper Pros and Cons

  • Unlikely to recommend it to anyone
  • Quality of items
  • No credit needed
  • Idea of renting to own
  • Products they offer
  • Product selection
  • Horrible customer service
  • Inability to work with me
  • Bad service
  • Terrible customer service
  • Fraudlant pratices
  • Billing department

Rent A Center and Flexshopper Most Positive Reviews

Top rated reviews

I was low income, went into Rent A Center to be able to try and afford the washer. They ask me what date my cash...


I have no idea how Flex shopper can have so many bad reviews. My every interaction with them has been positive in the...

Rent A Center and Flexshopper Most Critical Reviews

Lowest rated reviews

I used rac and it was worst service ever. First they said they had mattress in stock. After paying down payment they...


I spoke with flex shopper on the morning of october 14th 2016 and made arrangements with them to not charge my card from...

Rent A Center and Flexshopper Latest Reviews

Recent published reviews

Roy and Jason brought my washer Roy drops his side not really paying attention cord rapped around rail I'm telling Roy...

Read all 1827 reviews

I placed an order for an item (first time) when i realized it was the wrong one, i emailed and spoke to a...

Read all 305 reviews

Rent A Center and Flexshopper Products and Services

Most reviewed product and services
  • Rent A Center Manager (286 reviews)
  • Rent A Center Customer Care (164 reviews)
  • Rent A Center Account (82 reviews)
  • Flexshopper Customer Care (84 reviews)
  • Flexshopper Account (31 reviews)
  • Flexshopper Shipping Service (27 reviews)