PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Flexshopper and Rent A Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.



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Rent A Center

Flexshopper and Rent A Center Overview

Total reviews
Company responses
Issues resolved

Rent A Center was first mentioned on PissedConsumer on Feb 4, 2008 and since then this brand received 1804 reviews. It is 1507 reviews more than Flexshopper received since Jun 3, 2016. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Flexshopper customer support team than with Rent A Center customer service.

Flexshopper and Rent A Center Consumer Ratings

359 out of 4569 in E-commerce category
267 out of 2128 in Furniture and Decor category
Customer service
239 in category
212 in category
Price Affordability
430 in category
369 in category
Product or Service Quality
209 in category
167 in category

Flexshopper and Rent A Center Rating Details

Customer service
1.6 (170 reviews)
1.4 (400 reviews)
Reviewer's quote

...Great company and excellent customer service every time I've had to call..

Brian N

...And definitely no communication with customers All I want is my damageD sectional replaced as promised. It was delivered damaged and I have been trying to work with these people . All I asked for was open communication...

Brenda J
Price Affordability
2.2 (161 reviews)
1.8 (335 reviews)
Reviewer's quote

what I have to rent a trailer to take it to UPS? I should have known better than to deal with a place like this, but the price was right and the fact they delivered way out here in the sticks I figured why not, I can pay it off within a month or two. I don't understand how a company lets their...

Tracy H

...99 and we were sold it used for that price. I am so unhappy with this whole experience. All I wanted was to get it fixed and all I'm getting is *** from the people I am dealing with..

Julie L
Product or Service Quality
2.1 (157 reviews)
1.9 (359 reviews)
Reviewer's quote

I asked them about returning the product they said I have to seen it back on my own with labels with the correct number on them and if it not correct it will not be receive into there warehouse now that was crazy . First of all I don't know how I'm going to send it back. I ask could they send the...


I had to go on Long term disability and I dont have the money for the used washer and dryer.. I owe around 400.00 and was told that the disability insurance wasnt taken out. First, I did not sign anything but was told that everything was good to go especially the disability insurance. ( the d2 guys...


Flexshopper and Rent A Center Pros and Cons

  • Idea of renting to own
  • Products they offer
  • Product selection
  • Unlikely to recommend it to anyone
  • Quality of items
  • No credit needed
  • Terrible customer service
  • Fraudlant pratices
  • Billing department
  • Horrible customer service
  • Inability to work with me
  • Bad service

Flexshopper and Rent A Center Most Positive Reviews

Top rated reviews

I have no idea how Flex shopper can have so many bad reviews. My every interaction with them has been positive in the...


I was low income, went into Rent A Center to be able to try and afford the washer. They ask me what date my cash...

Flexshopper and Rent A Center Most Critical Reviews

Lowest rated reviews
No votes

I used rac and it was worst service ever. First they said they had mattress in stock. After paying down payment they...

Flexshopper and Rent A Center Latest Reviews

Recent published reviews

Last week, your billing department deducted the weekly payment twice from my checking account. However, it's one payment...

Read all 297 reviews

I asked what to pay as my last payment over the phone and I was given $140.87 in Nov. My last payment is December. On...

Read all 1804 reviews

Flexshopper and Rent A Center Products and Services

Most reviewed product and services
  • Flexshopper Customer Care (83 reviews)
  • Flexshopper Account (31 reviews)
  • Flexshopper Shipping Service (27 reviews)
  • Rent A Center Manager (283 reviews)
  • Rent A Center Customer Care (163 reviews)
  • Rent A Center Account (81 reviews)