PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thor Industries and Fleetwood Rv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thor Industries
Fleetwood Rv

Thor Industries and Fleetwood Rv Overview

Total reviews
310
256
Company responses
0
0
Issues resolved
2
0

Thor Industries and Fleetwood Rv Consumer Ratings

Rank
853 out of 4380 in Dealers category
831 out of 4380 in Dealers category
Customer service
516 in category
523 in category
Product or Service Quality
579 in category
566 in category
Price Affordability
462 in category
482 in category
Warranty
493 in category
457 in category

Thor Industries and Fleetwood Rv Rating Details

Customer service
1.4 (143 reviews)
1.4 (70 reviews)
Reviewer's quote

...I have called Thor customer service many times along with CW customer service and they blame each other..

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Excellent customer service Amy was able to provide me with the information that I needed very quickly..

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Product or Service Quality
1.3 (138 reviews)
1.4 (75 reviews)
Reviewer's quote

...The quality of these RV's is unbelievably poor. Our coach entrance door is now delaminating and they refuse to fix it. How can this happen to a 2018 When we bought it in 2018, we never thought to look under it because it was new...

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Took coach out of dealership going home and bad vibration, 2 lug nuts loose and rest not torqued and for some reason service mgr at Coates told me it was my fault cause I didn't check on drive home?????????"? Its brand new, hello. it had 770 miles from factory drive , didn't dealer do a PDI?????...

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Price Affordability
2.4 (111 reviews)
2.3 (61 reviews)
Reviewer's quote

Now $500 compared to the overall price of $93,000 may seem insignificant but as you will see further in this letter the $500 and $600 charges keep adding up! The walk-through and orientation was supposed to be designed to familiarize the customer with the outer and inner workings of the motor...

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The price of this thing was over 200K, with a 30K cash down, I guess I had higher expectations than I should have, considering I have a mortgage payment each month now, at least the house is paid for. I do have the 5 pages of repairs, but they're in the coach, I will post them later, or later this...

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Warranty
1.5 (111 reviews)
1.6 (59 reviews)
Reviewer's quote

...systems keep tripping the breakers there are 1000s of complaints about this problems why hasnt anyone found a fix we have a 2019 Thor ACE the extended warranty doesnt cover that. They need a recall to fix this system I think the customers should start a class action law suit against all the manufacturers so it will get...

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Wouldn't ya know, my warranty is up in September, and now they have me in limbo. Waiting on my warranty to run out I'm sure! Please, Fleetwood, just buy back this rig under the lemon law. I don't have $200K to just throw away! This coach has been a nightmare! These pictures have already be posted...

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Thor Industries and Fleetwood Rv Pros and Cons

Pros
  • Layout of the rig
  • Rv lifestyle and the floorplan
  • Storage capabilities
  • Interior layout
  • Floorplan of the rv
  • Many features
Cons
  • Customer service
  • Product quality
  • Company response to problems
  • Customer service
  • Quality of my unit
  • Attention to details

Thor Industries and Fleetwood Rv Most Positive Reviews

Top rated reviews
5

Hi,
I own a Thor Jazz 2008 model ( 2960 RLDU ) Fifth wheel in Australia.
I'm having problems with cracks on the corners of...

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5

I have a 1999 Fleetwood Discovery. Its a very popular layout. I have a Freightliner Chassis under me. Its commercial...

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4.5

The cabnet that store my food keeps opening and I have only owned my winds port 2015 7 months in for warranty and they s...

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3.8

Excellent customer service Amy was able to provide me with the information that I needed very quickly

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Thor Industries and Fleetwood Rv Most Critical Reviews

Lowest rated reviews
1

Purchased a brand new 2015 Thor Chateau for Camping World in Myrtle Beach, SC. First off the customer service the...

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1

I purchased a new 2014 Fleetwood Bounder 35K 12/31/13. It has been nothing but a HUGE headache and problem. The dealer...

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1

Dear Thor Motorcoach, Inc.,
Where do I begin? The nightmare we had when we purchased our 2014 A.C.E. 27.1 or with the co...

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1

Brand new Fleetwood Flair, first trip out the awning would not retract. Two mobile technicians had to be sent to manual...

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Thor Industries and Fleetwood Rv Latest Reviews

Recent published reviews
1.3

We showed up at GENERAL RV in Ocala, Florida on 31 July 2020 where our motorhome had been since it was towed in on 25...

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No votes

REV/Fleetwood customer service is trying to repair the 20 items that I gave to the dealer with their help and approval.

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No votes

There is no drivers door. The only door is on right side entry to kitchen area.Second area says just to left of driver...

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No votes

We have a customer, Jeremy Woodside who has reached out for customer service and has not gotten a response. His email is...

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Thor Industries and Fleetwood Rv Products and Services

Most reviewed product and services
  • Thor Industries Rv (25 reviews)
  • Thor Industries Rv Repair (7 reviews)
  • Thor Industries Customer Care (5 reviews)
  • Fleetwood Rv Rv (89 reviews)
  • 2016 Fleetwood Rv Bounder Rv (6 reviews)
  • Fleetwood Rv Customer Care (5 reviews)