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Flash Wireless

Telecommunications
  • 0 ISSUES RESOLVED
  • 61 TOTAL REVIEWS
  • $22.6K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
2.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Customer service 3
  • Clean easy to understand website 2
  • Value 2
  • Service pride quality 1
  • Website and customer service 1

Customers don't like

  • Poor customer service3
  • Data never works2
  • Not what the terms are on their website2
  • Poor data and service2
  • Poor reception2
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 396 TOTAL REVIEWS
  • $71.5K CLAIMED LOSSES
  • $409 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Very little 4
  • Low price of cell phone service 3
  • Reliable auto pay 3
  • Way the problem was handled 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Poor customer service4
  • Calling india to be put on hold3
  • Completely unreliable service3
  • Extremely long wait times with lies3
  • Poorly trained reps3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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