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Flash Wireless

Telecommunications
  • 0 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $23.8K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.5
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Customer service 3
  • Clean easy to understand website 2
  • Service pride quality 2
  • Value 2
  • Website and customer service 1

Customers don't like

  • Poor reception2
  • Not what the terms are on their website1
  • Overpriced service never works1
  • Poor customer service1
  • Poor data1
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1513 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Poor customer service15
  • Argumentative customer service15
  • No solution to simple task15
  • Lack of problem solving9
  • Frequent cable outages6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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