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Flash Seats

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2 TOTAL REVIEWS
Rank
61 out of 159
in Tickets category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1
1 reviews

Vivid Seats

1.4
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  • 26 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1239 TOTAL REVIEWS
Rank
19 out of 159
in Tickets category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    171
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    03:34
  • ISSUES RESOLVED
    7%
Top Products and Services
1.3
133 reviews
1.3
97 reviews
1.4
67 reviews

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Anonymous
#1368391

Flash Seats is worst, I purchased concert tickets thru the T-Mobile Arena website for Bruno Mars, First I had to create an account with VIVID SEATS, from what I understand "verified ticket sellers" (whatever that means?) use the services of VIVID SEATS to sell tickets, the sellers then transfer tickets to FLASH SEATS. What I don't understand is why are so many services involved?

(The venue website, Vivid Seats & Flash Seats)

ACCOUNTABILIY??

My tickets were delivered to my FLASH SEATS ACCOUNT (I had to create a flash seats account) Then 10 days later while my tickets were in my newly created FLASH SEATS account someone transferred my tickets from my FLASH SEATS account into someone else's FLASH SEATS account!

I have a record of who received my tickets, but FLASH SEATS couldn't tell me who transferred my tickets or who authorized the transfer my tickets? I have proof of my credit card purchase I've asked FLASH SEATS why can't they ask the person who received my tickets for their proof?

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