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Flash Seats

2.3
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 9 TOTAL REVIEWS
Rank
7 out of 259
in Tickets category
Rating Details
Product or Service Quality
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    19
  • SUCCESSFUL
    37%
  • AVG CALL DURATION
    00:19
  • ISSUES RESOLVED
    0%
Top Products and Services
2.3
2 reviews
No votes
1 reviews
1
1 reviews

Vivid Seats

1.4
?

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  • 27 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1344 TOTAL REVIEWS
Rank
19 out of 259
in Tickets category
Rating Details
Product or Service Quality
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    526
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    04:19
  • ISSUES RESOLVED
    11%
Top Products and Services
1.2
162 reviews
1.3
121 reviews
1.4
77 reviews

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Anonymous
#1368391

Flash Seats is worst, I purchased concert tickets thru the T-Mobile Arena website for Bruno Mars, First I had to create an account with VIVID SEATS, from what I understand "verified ticket sellers" (whatever that means?) use the services of VIVID SEATS to sell tickets, the sellers then transfer tickets to FLASH SEATS. What I don't understand is why are so many services involved?

(The venue website, Vivid Seats & Flash Seats)

ACCOUNTABILIY??

My tickets were delivered to my FLASH SEATS ACCOUNT (I had to create a flash seats account) Then 10 days later while my tickets were in my newly created FLASH SEATS account someone transferred my tickets from my FLASH SEATS account into someone else's FLASH SEATS account!

I have a record of who received my tickets, but FLASH SEATS couldn't tell me who transferred my tickets or who authorized the transfer my tickets? I have proof of my credit card purchase I've asked FLASH SEATS why can't they ask the person who received my tickets for their proof?

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