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Flagstar Bank
Wells Fargo

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Flagstar Bank

Flagstar Bank

1.4
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 353 TOTAL REVIEWS
Rank
104 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    71
  • SUCCESSFUL
    49%
  • AVG CALL DURATION
    04:32
  • ISSUES RESOLVED
    41%
Top Products and Services
1.6
97 reviews
1.5
46 reviews
1.4
15 reviews
Wells Fargo

Wells Fargo

1.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1559 TOTAL REVIEWS
Rank
79 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    07:30
  • ISSUES RESOLVED
    25%
Top Products and Services
1.2
233 reviews
1.2
203 reviews
1.3
196 reviews

How would you compare Flagstar Bank vs Wells Fargo?

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Anonymous
#1620865

Terrible, and when all my finances become available I am leaving Flagstar.. I am also pissed with Wells Fargo, Been a customer of there's for yearssssss, didn't even get an option to move to a wells fargo branch that wasn't being sold.

All my money, loans and credit cards were at wells fargo, so I could transfer and pay bills with ease, now I cant pay my loan that got moved to flagstar, cant log in, cant pay my visa card and wells fargo, no money, flagstars charging me fees because I had 3 checks clear in one day, which they call multiple transactions and charged me 10 dollars.. accounts at flagstar that I don't even have a debit or credit card attached to it only checks, money is coming out of it, and they call right of descriptive withdrawal, and cant even tell me what its about.

I have a loan that got transferred to flagstar, cant pay it, money locked up, cant log in to the my loans portion of the website, cant pay my wells fargo credit card, cuz money got transferred to flagstar and Im locked out, wells fargo says ooops sorry for the hassle, but will not take away the fees and overages. I could go on and on and on

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