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  • 1 ISSUES RESOLVED
  • 280 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $19.3K AVERAGE LOSS
1.4
Customer service
Website
Staff
Billing Practices
Reliability
  • Mortgage side of company 1

Customers don't like

  • Unethical practices4
  • Home mortgages2
  • Poor management2
  • Unethical claims handling2
  • Unethical mortgage handeling2
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1254 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $29K AVERAGE LOSS
1.3
Customer service
Website
Staff
Billing Practices
Reliability
  • Zero 6
  • One person that tried to help me 4
  • Did a great job 2
  • Loan modification staff is competent and fair 2
  • Our mortgage 1

Customers don't like

  • Absolutely no customer service11
  • No clear answers10
  • Lack of follow up9
  • Lost paperwork6
  • Unwilling to solve issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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