Fitness Connection Usa vs Planet Fitness

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Fitness Connection Usa

Fitness Centers
  • 0 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $3.3K CLAIMED LOSSES
  • $222 AVERAGE LOSS
1.4
Staff
Diversity of Products or Services
Website
Customer service
Location
  • Pool 1

Customers don't like

  • No help resolving issue5
  • Lied about the fees in order to get people to join3
  • Customer service for membership2
  • Way they pull money out of a member2
  • Rude people and they lied about the fees1

Products by Fitness Connection Usa

No items

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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1240 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $998 AVERAGE LOSS
2.3
Staff
Diversity of Products or Services
Website
Customer service
Location
  • Location 14
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service30
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8

Products by Planet Fitness

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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