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Fitness 19

Fitness Centers
  • 1 ISSUES RESOLVED
  • 173 TOTAL REVIEWS
  • $9.7K CLAIMED LOSSES
  • $152 AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Website
Location
  • Location 6
  • When they cared about members 3
  • Convenience 1

Customers don't like

  • Bad customer service7
  • How members are treated5
  • Scam to collect extra money2
  • Bad business practice2
  • Smell and dirt1
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Planet Fitness

Fitness Centers
  • 8 ISSUES RESOLVED
  • 2108 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $930 AVERAGE LOSS
2.2
Customer service
Staff
Diversity of Products or Services
Website
Location
  • Location 16
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service40
  • Unprofessional employee attitudes7
  • Rude employee7
  • Billing practices7
  • Mo management contact availability6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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