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Fitness 19

Fitness Centers
  • 0 ISSUES RESOLVED
  • 154 TOTAL REVIEWS
  • $9.2K CLAIMED LOSSES
  • $159 AVERAGE LOSS
1.6
Customer service
Staff
Diversity of Products or Services
Website
Location
  • Location 6
  • When they cared about members 2
  • Convenience 1

Customers don't like

  • Bad customer service7
  • How members are treated7
  • Scam to collect extra money5
  • Insipid employees4
  • Less space3
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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1343 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $993 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Website
Location
  • Location 15
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service32
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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