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Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 3 COMPANY RESPONSES
  • 73 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $167 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Relatively accurate monitor 3
  • Customer service is pleasant 2
  • I enjoy the device while it works 2
  • Tracking steps and sleeo 2
  • Tracking steps and sleep 2

Customers don't like

  • Company defines disingenuous3
  • Arrogant and ineffective service policy2
  • No repairs after 12 month warranty2
  • Time was off1
  • Warranty1
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Zales

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 325 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product quality 2
  • Ring 1
  • Staff at the store were very nice 1
  • Store staff seemed sorry even while refusing to honor price 1
  • Website 1

Customers don't like

  • Customer service9
  • Quality7
  • Bad quality3
  • Poor product3
  • No solution3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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