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Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 48 COMPANY RESPONSES
  • 100 TOTAL REVIEWS
  • $6.7K CLAIMED LOSSES
  • $171 AVERAGE LOSS
2.7
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Staff
  • Relatively accurate monitor 3
  • I enjoy the device while it works 3
  • Tracking steps and sleep 2
  • Tracking steps and sleeo 2
  • That i could measure my fitness 2

Customers don't like

  • That it broke so quickly3
  • Company defines disingenuous3
  • Warranty2
  • Support service2
  • No repairs after 12 month warranty2
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  • 3 ISSUES RESOLVED
  • 264 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Staff
  • Life before buying this treadmill 3
  • When it worked 1
  • Treadmill 1
  • Machine 1
  • Initial working 1

Customers don't like

  • Customer service8
  • Worst customer service5
  • Product durability4
  • Icon poor customer service4
  • Failure to deliver product3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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