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Fitbit

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $3K CLAIMED LOSSES
  • $158 AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Staff
  • Relatively accurate monitor 3
  • Customer service is pleasant 2
  • Tracking steps and sleeo 2
  • Tracking steps and sleep 2
  • Worst 1

Customers don't like

  • No repairs after 12 month warranty5
  • Fitbit scripted emailed replies2
  • No repairs after 90 day warranty2
  • Quality of the band2
  • Tech support2
Delete
  • 3 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.5
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Staff
  • Fast delivery after order 1
  • Financing 1
  • Initial working 1
  • Life before buying this treadmill 1
  • Treadmill 1

Customers don't like

  • Worst customer service10
  • Product durability7
  • Customer service6
  • Poor customer service6
  • Defective equipment5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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