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Fitbit

Gadgets and Accessories
Has verified representatives
  • 2 ISSUES RESOLVED
  • 129 COMPANY RESPONSES
  • 186 TOTAL REVIEWS
  • $13.2K CLAIMED LOSSES
  • $183 AVERAGE LOSS
2.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • I enjoy the device while it works 6
  • Tracking steps and sleep 4
  • That i could measure my fitness 3
  • Relatively accurate monitor 3
  • Love it when it dosnt fall apart 3

Customers don't like

  • That it broke so quickly6
  • Customer service6
  • Lack of warranty their stalling tactics or their product5
  • Arrogant and ineffective service policy5
  • Warranty4
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Nordictrack

Sport Equipment and Accessories
  • 3 ISSUES RESOLVED
  • 304 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Life before buying this treadmill 3
  • Machine 2
  • When it worked 1
  • Treadmill 1
  • Initial working 1

Customers don't like

  • Customer service19
  • Icon poor customer service6
  • Worst customer service5
  • Failure to deliver product5
  • Product durability4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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