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Fitbit

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $3K CLAIMED LOSSES
  • $158 AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
  • Relatively accurate monitor 3
  • Customer service is pleasant 2
  • Tracking steps and sleeo 2
  • Tracking steps and sleep 2
  • Worst 1

Customers don't like

  • No repairs after 12 month warranty5
  • Fitbit scripted emailed replies2
  • No repairs after 90 day warranty2
  • Quality of the band2
  • Tech support2
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Nbc Sports

Telecommunications
  • 0 ISSUES RESOLVED
  • 516 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $13.3K AVERAGE LOSS
1.5
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
  • David hobbes and steve matchett 4
  • Announcers are great 3
  • No compliments 2
  • When you actually air a live race 2
  • Tour du france was mostly ok 2

Customers don't like

  • Did not adhere to advertised schedule8
  • F1 coverage8
  • Too many commercials6
  • Scheduling4
  • Tv coverage4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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