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Fitbit

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $3.5K CLAIMED LOSSES
  • $167 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Relatively accurate monitor 3
  • Customer service is pleasant 2
  • Tracking steps and sleeo 2
  • Tracking steps and sleep 2
  • Worst 1

Customers don't like

  • No repairs after 12 month warranty2
  • Arrogant and ineffective service policy2
  • Company defines disingenuous2
  • Time was off1
  • Warranty1
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Microsoft

Software
  • 4 ISSUES RESOLVED
  • 260 TOTAL REVIEWS
  • $51.5K CLAIMED LOSSES
  • $592 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Windows version 7 3
  • Games and online experience 2
  • Used by many people 1
  • Windows up to version 7 1
  • Using word until it became terrible 1

Customers don't like

  • Lack of understanding4
  • Series of many service shut outs4
  • Poor service4
  • Rippoff4
  • Customer service and the jumping through hoops3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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