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Fitbit

Gadgets and Accessories
Has verified representatives
  • 2 ISSUES RESOLVED
  • 116 COMPANY RESPONSES
  • 169 TOTAL REVIEWS
  • $11.3K CLAIMED LOSSES
  • $174 AVERAGE LOSS
3.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • I enjoy the device while it works 5
  • Tracking steps and sleep 4
  • Relatively accurate monitor 3
  • Love it when it dosnt fall apart 3
  • Tracking steps and sleeo 2

Customers don't like

  • That it broke so quickly6
  • Customer service5
  • Arrogant and ineffective service policy5
  • Poor customer relations4
  • No repairs after 12 month warranty4
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Microsoft

Software
  • 5 ISSUES RESOLVED
  • 287 TOTAL REVIEWS
  • $52.5K CLAIMED LOSSES
  • $577 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Windows version 7 3
  • Windows up to version 7 1
  • Werst ever 1
  • Used by many people 1
  • That they saved my bacon 1

Customers don't like

  • Series of many service shut outs4
  • Poor service4
  • Microsofts unprofessionalism4
  • Lousy customer service4
  • Lack of understanding4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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