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Fitbit

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $159 AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
  • Tracking steps and sleep 2
  • Relatively accurate monitor 2
  • Tracking steps and sleeo 2
  • Tracking steps 1
  • Worst 1

Customers don't like

  • No repairs after 12 month warranty5
  • Company defines disingenuous2
  • Fitbit scripted emailed replies2
  • No repairs after 90 day warranty2
  • Tech support2
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Microsoft

Software
  • 3 ISSUES RESOLVED
  • 247 TOTAL REVIEWS
  • $50K CLAIMED LOSSES
  • $595 AVERAGE LOSS
1.8
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
  • Windows version 7 3
  • Surface when it actually worked 1
  • Used by many people 1
  • Using word until it became terrible 1
  • Windows up to version 7 1

Customers don't like

  • Customer support6
  • Microsofts unprofessionalism6
  • Poor service6
  • Series of many service shut outs6
  • Tech suport was very bad6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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