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Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 44 COMPANY RESPONSES
  • 97 TOTAL REVIEWS
  • $6.7K CLAIMED LOSSES
  • $171 AVERAGE LOSS
2.7
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
  • Relatively accurate monitor 3
  • I enjoy the device while it works 3
  • Tracking steps and sleep 2
  • Tracking steps and sleeo 2
  • That i could measure my fitness 2

Customers don't like

  • That it broke so quickly3
  • Company defines disingenuous3
  • Warranty2
  • Support service2
  • No repairs after 12 month warranty2
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Microsoft

Software
  • 5 ISSUES RESOLVED
  • 278 TOTAL REVIEWS
  • $52.7K CLAIMED LOSSES
  • $586 AVERAGE LOSS
1.8
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
  • Windows version 7 3
  • Windows up to version 7 1
  • Werst ever 1
  • Used by many people 1
  • That they saved my bacon 1

Customers don't like

  • Series of many service shut outs4
  • Rippoff4
  • Poor service4
  • Lack of understanding4
  • Customer service and the jumping through hoops3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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