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Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $3.8K CLAIMED LOSSES
  • $166 AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
  • Relatively accurate monitor 3
  • Customer service is pleasant 2
  • I enjoy the device while it works 2
  • Tracking steps and sleeo 2
  • Tracking steps and sleep 2

Customers don't like

  • No repairs after 12 month warranty2
  • Arrogant and ineffective service policy2
  • Company defines disingenuous2
  • Time was off1
  • Warranty1
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Microsoft

Software
  • 4 ISSUES RESOLVED
  • 262 TOTAL REVIEWS
  • $52.5K CLAIMED LOSSES
  • $596 AVERAGE LOSS
1.8
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
  • Windows version 7 3
  • Surface when it actually worked 1
  • Tablet when it worked 1
  • Used by many people 1
  • Windows up to version 7 1

Customers don't like

  • Lack of understanding4
  • Series of many service shut outs4
  • Poor service4
  • Rippoff4
  • Customer service and the jumping through hoops3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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