Fitbit vs Kay Jewelers

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Fitbit

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $165 AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Relatively accurate monitor 3
  • Customer service is pleasant 2
  • Tracking steps and sleeo 2
  • Tracking steps and sleep 1
  • Worst 1

Customers don't like

  • No repairs after 12 month warranty5
  • Fitbit scripted emailed replies2
  • No repairs after 90 day warranty2
  • Quality of the band2
  • Tech support2

Products by Fitbit

No items

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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 594 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Pretty jewelry 3
  • Phone representative did her best to help 1
  • Products 1
  • Several locations in salt lake valley 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care14
  • False guarantee11
  • Defective jewelry5
  • Refusal to refund5
  • Poor service and does nothing5

Products by Kay Jewelers

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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