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Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 114 COMPANY RESPONSES
  • 168 TOTAL REVIEWS
  • $11.3K CLAIMED LOSSES
  • $174 AVERAGE LOSS
3.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • I enjoy the device while it works 5
  • Tracking steps and sleep 4
  • Relatively accurate monitor 3
  • Love it when it dosnt fall apart 3
  • Tracking steps and sleeo 2

Customers don't like

  • That it broke so quickly6
  • Customer service5
  • Arrogant and ineffective service policy5
  • Poor customer relations4
  • No repairs after 12 month warranty4
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Kay Jewelers

Jewelry and Accessories
  • 0 ISSUES RESOLVED
  • 691 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Pretty jewelry 3
  • Display of products 2
  • Best services 2
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care13
  • False guarantee8
  • Unprofessional employees3
  • Poor customer services skills3
  • Customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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