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Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 56 COMPANY RESPONSES
  • 107 TOTAL REVIEWS
  • $7K CLAIMED LOSSES
  • $170 AVERAGE LOSS
2.7
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Relatively accurate monitor 3
  • I enjoy the device while it works 3
  • Tracking steps and sleep 2
  • Tracking steps and sleeo 2
  • That i could measure my fitness 2

Customers don't like

  • That it broke so quickly3
  • Company defines disingenuous3
  • Arrogant and ineffective service policy3
  • Warranty2
  • Support service2
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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 655 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Pretty jewelry 3
  • Display of products 2
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1
  • Theresa was very attententive as always 1

Customers don't like

  • Careless customer care13
  • False guarantee7
  • Unprofessional employees2
  • Service2
  • Refusal to refund2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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