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Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 78 COMPANY RESPONSES
  • 130 TOTAL REVIEWS
  • $8.3K CLAIMED LOSSES
  • $169 AVERAGE LOSS
2.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • I enjoy the device while it works 4
  • Relatively accurate monitor 3
  • Tracking steps and sleep 2
  • Tracking steps and sleeo 2
  • That i could measure my fitness 2

Customers don't like

  • That it broke so quickly3
  • Company defines disingenuous3
  • Arrogant and ineffective service policy3
  • Warranty2
  • Support service2
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Jared

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 310 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Sales staff 2
  • Friendly staff 2
  • Friendly repair liasion 2
  • Working with ty - honered the esp 1
  • Repair liasion girl 1

Customers don't like

  • Customer service22
  • High price and low quality4
  • Repair services quality3
  • Product support3
  • Deceptive sales practices3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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