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Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 49 COMPANY RESPONSES
  • 100 TOTAL REVIEWS
  • $6.7K CLAIMED LOSSES
  • $171 AVERAGE LOSS
2.7
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Relatively accurate monitor 3
  • I enjoy the device while it works 3
  • Tracking steps and sleep 2
  • Tracking steps and sleeo 2
  • That i could measure my fitness 2

Customers don't like

  • That it broke so quickly3
  • Company defines disingenuous3
  • Warranty2
  • Support service2
  • No repairs after 12 month warranty2
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Jared

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 296 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Friendly staff 2
  • Sales staff 1
  • Repair liasion girl 1
  • Pandora charm selection 1
  • Manager and acknowledged something needed to be done 1

Customers don't like

  • Customer service7
  • High price and low quality4
  • Repair services quality3
  • Deceptive sales practices3
  • Useless staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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