PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ifit and Fitbit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ifit
Fitbit

Ifit and Fitbit Overview

Total reviews 194 535
Company responses 0 222
Issues resolved 1 8

Ifit and Fitbit Consumer Ratings

Rank
76 out of 322 in Weight Loss, Diets and Training category
93 out of 844 in Gadgets and Accessories category
Customer service
56 in category
103 in category
Website
66 in category
97 in category
Value for money
53 in category
156 in category
Product or Service Quality
52 in category
154 in category

Ifit and Fitbit Rating Details

Customer service
1.2 (99 reviews)
1.6 (283 reviews)
Reviewer's quote

...Impossible in their website to find a contact email for customer service..

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...It has the worst customer service I have ever experienced. My Blaze is almost new and it hasn't worked properly from day one. I called the company and they told me their products don't really work well with Android phones...

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Website
1.4 (83 reviews)
2.3 (246 reviews)
Reviewer's quote

However, the website for members is not user-friendly at all. I am a highly educated woman and have been unable to access the benefits promised with my membership, nor can I find the appropriate link to get assistance. I have an easier time using free resources on the Internet through my...

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I purchased a Charge 3 on June 20th which right out of the box didn't work. Should have been a red flag right there. Reluctantly, I gave the company a second chance and got a free replacement. I received it on July 5th. This replacement's touch screen stopped working the last week of August LESS...

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Value for money
1.4 (82 reviews)
1.6 (271 reviews)
Reviewer's quote

We brought this machine on the 29th of September 2020. It has been together since that night. I have gone online to activate this piece of junk. I have entered ALL INFORMATION REQUIRED and CAN STILL NOT TALK TO A PERSON!!!!! What a waste of money!!!!!!! I will go online and tell everyone about...

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...Definitely not worth the money..

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Product or Service Quality
1.4 (76 reviews)
1.4 (280 reviews)
Reviewer's quote

Customer service closed. Recorded message..

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...If this is how you sell products and make money by making it so a consumer HAS to pay for a service in order for your device to work...

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Ifit and Fitbit Pros and Cons

Pros
  • Programs are enjoyable to exercise to
  • Machine
  • Enjoy exercising to thier various sceneries
  • I enjoy the device while it works
  • I like it when it is working
  • Loved it when it worked
Cons
  • Poor customer service
  • Poor to non-existent customer service
  • Deceptive business practices
  • Customer service
  • Warranty
  • That it broke so quickly

Ifit and Fitbit Most Positive Reviews

Top rated reviews
5

I was automatically renewed. I wasn’t surprised because I read the terms and conditions.

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5

Constant new battery every month. Then unit stops working. Have purchased three fit bit zips and has happened to all thr...

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5

Tech support talked me through the process in order to schedule and save my workout.

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5

I was not upset I just had an issue with clock on fit bit The problem solved at as I was talking to Veronica. Phone was...

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Ifit and Fitbit Most Critical Reviews

Lowest rated reviews
1

I purchased the ifit program. Was told I would receive a free activity band. Never got it! When I called and asked they...

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1

I have had 3 of these in the last 18 months. 1st one the band broke replaced by fitbit. 2nd sweat got into the display...

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1

BEWARE! I purchased a NordicTrack Treadmill and it came with and advertised $99 subscription to iFIT for a year. I...

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1

Purchased a Fibit Charge HR and it completely stopped working before the warranty ran out. Fitbit replaced it and the...

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Ifit and Fitbit Latest Reviews

Recent published reviews
1.9

bad iFIT app, buffering all the time. Nothing else in my house does on any device any app

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1.4

Quit working. Support doesnt help.

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1

Customer service closed. Recorded message.

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1

The representative was unable to understand and very slow in response as if she was sleeping. Also she disconnected the...

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Ifit and Fitbit Products and Services

Most reviewed product and services
  • Ifit Membership (69 reviews)
  • Ifit Premium Membership (8 reviews)
  • Ifit Treadmill (3 reviews)
  • Fitbit Charge Hr Fitness Tracker (63 reviews)
  • Fitbit Fitness Tracker (41 reviews)
  • Fitbit Smartwatch (33 reviews)