Start a new comparison
Delete

Garmin

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $200 AVERAGE LOSS
2.2
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price of new unit with trade in of old unit 2
  • Watch is excellent 1
  • Usability 1
  • Product 1
  • Nav system when it worked 1

Customers don't like

  • You do not stand behind your product1
  • Updates not available unless you own the latest computer1
  • Refund policy1
  • Map update corrupted it and it is unusable1
  • How long it took to get my upgrade1
Delete

Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 49 COMPANY RESPONSES
  • 100 TOTAL REVIEWS
  • $6.7K CLAIMED LOSSES
  • $171 AVERAGE LOSS
2.7
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Relatively accurate monitor 3
  • I enjoy the device while it works 3
  • Tracking steps and sleep 2
  • Tracking steps and sleeo 2
  • That i could measure my fitness 2

Customers don't like

  • That it broke so quickly3
  • Company defines disingenuous3
  • Warranty2
  • Support service2
  • No repairs after 12 month warranty2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel