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Garmin

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $7.8K CLAIMED LOSSES
  • $217 AVERAGE LOSS
2.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price of new unit with trade in of old unit 2
  • Watch is excellent 1
  • Usability 1
  • Product 1
  • Portability of gps 1

Customers don't like

  • How it failed and how support pushed me aside2
  • Deal with it attitude2
  • Bad quality product poor customer service2
  • You do not stand behind your product1
  • Updates not available unless you own the latest computer1
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Fitbit

Gadgets and Accessories
Has verified representatives
  • 2 ISSUES RESOLVED
  • 129 COMPANY RESPONSES
  • 187 TOTAL REVIEWS
  • $13.4K CLAIMED LOSSES
  • $183 AVERAGE LOSS
2.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I enjoy the device while it works 6
  • Tracking steps and sleep 4
  • That i could measure my fitness 3
  • Relatively accurate monitor 3
  • Love it when it dosnt fall apart 3

Customers don't like

  • That it broke so quickly6
  • Customer service6
  • Lack of warranty their stalling tactics or their product5
  • Arrogant and ineffective service policy5
  • Warranty4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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