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Garmin

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $7.4K CLAIMED LOSSES
  • $217 AVERAGE LOSS
2.1
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price of new unit with trade in of old unit 2
  • Watch is excellent 1
  • Usability 1
  • Product 1
  • Nav system when it worked 1

Customers don't like

  • You do not stand behind your product1
  • Updates not available unless you own the latest computer1
  • Refund policy1
  • Map update corrupted it and it is unusable1
  • Lack of a response1
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Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 80 COMPANY RESPONSES
  • 131 TOTAL REVIEWS
  • $8.5K CLAIMED LOSSES
  • $171 AVERAGE LOSS
2.8
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I enjoy the device while it works 4
  • Relatively accurate monitor 3
  • Tracking steps and sleep 2
  • Tracking steps and sleeo 2
  • That i could measure my fitness 2

Customers don't like

  • That it broke so quickly3
  • Company defines disingenuous3
  • Arrogant and ineffective service policy3
  • Warranty2
  • Support service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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