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Fitbit

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $3.3K CLAIMED LOSSES
  • $167 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Relatively accurate monitor 3
  • Customer service is pleasant 2
  • Tracking steps and sleeo 2
  • Tracking steps and sleep 2
  • Worst 1

Customers don't like

  • No repairs after 12 month warranty5
  • No repairs after 90 day warranty2
  • Poor customer relations2
  • Quality of the band2
  • Tech support2
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Florence Scovel

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 343 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $34 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Look of goods on website 6
  • Good service 3
  • Goods look good 2
  • Your items 2
  • Price 2

Customers don't like

  • Ignored complaint10
  • Quality of merchandise10
  • Lied about shipping9
  • Being decieved8
  • Still have not received product7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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