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Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 18 COMPANY RESPONSES
  • 77 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $176 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Relatively accurate monitor 3
  • Customer service is pleasant 2
  • I enjoy the device while it works 2
  • Tracking steps and sleeo 2
  • Tracking steps and sleep 2

Customers don't like

  • Company defines disingenuous3
  • Arrogant and ineffective service policy2
  • No repairs after 12 month warranty2
  • Time was off1
  • Warranty1
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Florence Scovel

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 417 TOTAL REVIEWS
  • $10.4K CLAIMED LOSSES
  • $63 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Look of goods on website 7
  • Your items 4
  • Good service 3
  • Goods look good 3
  • Price 2

Customers don't like

  • Quality of merchandise5
  • Ignored complaint5
  • Being decieved4
  • Unresolved complaint4
  • Ntire order and no refund or replacement4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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