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Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 69 COMPANY RESPONSES
  • 120 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $169 AVERAGE LOSS
2.8
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Relatively accurate monitor 3
  • I enjoy the device while it works 3
  • Tracking steps and sleep 2
  • Tracking steps and sleeo 2
  • That i could measure my fitness 2

Customers don't like

  • That it broke so quickly3
  • Company defines disingenuous3
  • Arrogant and ineffective service policy3
  • Warranty2
  • Support service2
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Florence Scovel

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 489 TOTAL REVIEWS
  • $14.5K CLAIMED LOSSES
  • $73 AVERAGE LOSS
1.4
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Look of goods on website 8
  • Your items 4
  • Goods look good 3
  • Good service 3
  • Price 2

Customers don't like

  • Unresolved complaint7
  • Poor customer service6
  • Quality of merchandise5
  • Ntire order and no refund or replacement5
  • Ignored complaint5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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