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Fitbit

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $159 AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Relatively accurate monitor 3
  • Customer service is pleasant 2
  • Tracking steps and sleeo 2
  • Tracking steps and sleep 2
  • Worst 1

Customers don't like

  • No repairs after 12 month warranty4
  • Fitbit scripted emailed replies2
  • No repairs after 90 day warranty2
  • Quality of the band2
  • Tech support2
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Florence Scovel

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 294 TOTAL REVIEWS
  • $3.8K CLAIMED LOSSES
  • $35 AVERAGE LOSS
1.5
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Look of goods on website 5
  • Good service 3
  • Goods look good 2
  • Your items 2
  • Price 2

Customers don't like

  • Quality of merchandise8
  • Ignored complaint8
  • Constantly ignored and fobbed off6
  • Poor quality poor service6
  • Unable to contact company5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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