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Firstenergy

Utility
  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $415 AVERAGE LOSS
1.9
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • I like the way the way they keep power going in the winter 1

Customers don't like

  • Quality of the service3
  • Heartless3
  • Inability to get help3
  • Highly inappropriate customer service2
  • Rude2
Delete
  • 1 ISSUES RESOLVED
  • 309 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Out of my life forever 7
  • Guys that deliver propane 5
  • Nice ladies who answer the phone 4
  • When i cancelled my service 4
  • Office staff is real nice although in-effective 2

Customers don't like

  • Customer service21
  • Overpriced17
  • Dishonest contract10
  • Being over charged6
  • Rude employees6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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