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Firstenergy

Utility
  • 0 ISSUES RESOLVED
  • 72 TOTAL REVIEWS
  • $5.6K CLAIMED LOSSES
  • $803 AVERAGE LOSS
1.6
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • I like the way the way they keep power going in the winter 1

Customers don't like

  • Inability to get help3
  • Heartless3
  • That they charge a security to a customer of 30 years1
  • Highly inappropriate customer service1
  • Charged security deposit the power goes out a lot as well1
Delete
  • 1 ISSUES RESOLVED
  • 417 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Out of my life forever 7
  • Guys that deliver propane 5
  • When i cancelled my service 4
  • Nice ladies who answer the phone 4
  • Local personnel 4

Customers don't like

  • Customer service21
  • Overpriced10
  • Fees5
  • Rude employees4
  • Price gouging4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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