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Firstenergy

Utility
  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $415 AVERAGE LOSS
1.8
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • I like the way the way they keep power going in the winter 1

Customers don't like

  • Quality of the service3
  • Heartless3
  • Inability to get help3
  • Highly inappropriate customer service2
  • Rude2
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Rainsoft

Utility
Has verified representatives
  • 1 ISSUES RESOLVED
  • 139 COMPANY RESPONSES
  • 227 TOTAL REVIEWS
3.2
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Lifetime warranty 5
  • Reading other bad rainsoft reviews 3
  • Reverse osmosis system 2
  • System for a year 1
  • What i thought was a true lifetime warranty 1

Customers don't like

  • Bad customer service8
  • Product quality and representation7
  • Customer service6
  • Deceptive sales practices5
  • Faulty product5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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