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Firstenergy

Utility
  • 0 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $415 AVERAGE LOSS
1.8
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • I like the way the way they keep power going in the winter 1

Customers don't like

  • Inability to get help3
  • Heartless2
  • Highly inappropriate customer service1
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North American Power

Utility
Has verified representatives
  • 0 ISSUES RESOLVED
  • 82 COMPANY RESPONSES
  • 192 TOTAL REVIEWS
2.2
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Rate 3
  • Advertised price 2
  • Initial good rates for the first 3 months to a year 1

Customers don't like

  • Rate hike5
  • Contract3
  • Pricing3
  • Dont really cancel2
  • That this switch of suppliers is not easy please espond1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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