First Virginia Loans vs Seterus

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First Virginia Loans

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 15 TOTAL REVIEWS
1.6
Staff
Customer service
Reliability
Diversity of Products or Services
Website
  • Being done paying them off 1
  • Local office 1
  • Local office staff 1

Customers don't like

  • Constant phone calls i said payment was to come out today1
  • Corporate staff1
  • Corporate would have taken it out at midnight1
  • Money would have been removed wo any notice1
  • Smirking and belittling explainations1

Products by First Virginia Loans

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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 629 TOTAL REVIEWS
  • $5.4M CLAIMED LOSSES
  • $43.3K AVERAGE LOSS
1.2
Staff
Customer service
Reliability
Diversity of Products or Services
Website
  • Total nitemare 14
  • Customer service person was nice 2
  • Good people to talk to 2
  • India is smarter than these people 2
  • No comment as this is first time 2

Customers don't like

  • Customer service20
  • Never getting responses18
  • Do not honor agreement14
  • Incompetent and rude agents12
  • Ignorance11

Products by Seterus

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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