First Virginia Loans vs Greentree Servicing

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First Virginia Loans

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 15 TOTAL REVIEWS
1.6
Staff
Customer service
Diversity of Products or Services
Reliability
Website
  • Being done paying them off 1
  • Local office 1
  • Local office staff 1

Customers don't like

  • Constant phone calls i said payment was to come out today1
  • Corporate staff1
  • Corporate would have taken it out at midnight1
  • Money would have been removed wo any notice1
  • Smirking and belittling explainations1

Products by First Virginia Loans

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Greentree Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 790 TOTAL REVIEWS
  • $202.7M CLAIMED LOSSES
  • $1.2M AVERAGE LOSS
1.2
Staff
Customer service
Diversity of Products or Services
Reliability
Website
  • No problems with payments 4
  • Terms met 2
  • This company lays to their customers 2

Customers don't like

  • Lack of customer service24
  • Rude staff18
  • Delays in response9
  • Charges for online payment7
  • Unethical5

Products by Greentree Servicing

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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