PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about First Senior Financial Group and Sears as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

First Senior Financial Group
Sears

First Senior Financial Group and Sears Overview

Total reviews 8 6508
Company responses 0 870
Issues resolved 0 42

First Senior Financial Group and Sears Consumer Ratings

Rank
78 out of 1898 in Financial Services category
85 out of 345 in Supermarkets and Malls category
Customer service
56 in category
81 in category
Diversity of Products or Services
61 in category
73 in category
Product or Service Quality
52 in category
75 in category
Website
345 in category
71 in category

First Senior Financial Group and Sears Rating Details

Customer service
3 (2 reviews)
1.2 (1951 reviews)
Reviewer's quote

LOOOOOOSERRRS!!!!! Fakes. Unknowing????...... flat out stupids?

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...Customer Service sucks! They dont know what real Customer Service is! I need a Refrigerator that works! Bottom line. Waiting for repair isnt cutting it. Each day costs me more money in food I have to throw away..

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Diversity of Products or Services
3.5 (2 reviews)
2.1 (1331 reviews)
Reviewer's quote

...I would recommend Crash Proof Retirement based on their knowledge of the products and their thorough work with helping us through this misdirection. They took the time and effort to take a wrong and make it right. ..

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...Do not buy sears products, warranties or home services you will be disappointed and throwing your money away..

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Product or Service Quality
3 (2 reviews)
1.5 (1568 reviews)
Reviewer's quote

No items

I have already dealt with them on several occasions because their service was very bad, they sent my order to the wrong address then I couldn’t track it. They were not responding to my emails at first then sears customer service had to contact them. They were very unprofessional when I had several...

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Website
1 (1 review)
1.8 (1502 reviews)
Reviewer's quote

No items

...She assessed a website that was available to her and found that the authorization for the replacement unit was pending. Two days later, I called her and she confirmed the authorization had gone through. However nobody at the Benefits Department ever called me to let me know...

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First Senior Financial Group and Sears Pros and Cons

Pros
No votes
  • Price
  • I will like it when they are out of business
  • Product
Cons
No votes
  • Poor customer service
  • Delivery experience
  • Service

First Senior Financial Group and Sears Most Positive Reviews

Top rated reviews
5

A few days after posting here about my disappointment with First Senior Financial Group, I received a phone call from th...

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5

I purchased model # 35834**** which is a 18" 42cc chainsaw with extra 14" bar & chain. It was $119.88 on clearance....

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No votes
5

We bought a new craftsman lawn trator, this is the second season, warrenty out by one month. Uses 1/2 quart of oil...

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First Senior Financial Group and Sears Most Critical Reviews

Lowest rated reviews
1.2

LOOOOOOSERRRS!!!!! Fakes. Unknowing????...... flat out stupids?

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1

My Mother had a warranty on her air conditioner, a PAID for warranty at that. She has been without a air conditioner...

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No votes
1

Bought tires there and cant even get car in to get tires serviced. 1 person working counter and one person working in...

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First Senior Financial Group and Sears Latest Reviews

Recent published reviews
No votes

Anyone considering purchasing a quingo mobility scooter with finance from First Senior definately DO NOT go ahead. I...

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1.2

I purchased an elite Kenmore range with a full warranty 3 years ago. The oven stopped working, sears sent an...

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No votes

Well five years ago I signed on with your company thru an agent Don Carasculo. I wanted to make a 6% return on my mo...

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No votes

Hi my name is Jaime Díaz, can you help me I need you to send me a copy of a purchase of a refrigerator in the sears...

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First Senior Financial Group and Sears Products and Services

Most reviewed product and services
No votes
  • Sears Repair (519 reviews)
  • Sears Delivery Service (480 reviews)
  • Sears Manager (208 reviews)