PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Plumbforce Direct and First Response Drainage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Plumbforce Direct
First Response Drainage

Plumbforce Direct and First Response Drainage Overview

Total reviews
197
11
Company responses
0
7
Issues resolved
0
0

Plumbforce Direct and First Response Drainage Consumer Ratings

Rank
27 out of 294 in Plumbing category
5 out of 294 in Plumbing category
Customer service
21 in category
3 in category
Reliability
18 in category
30 in category
Price Affordability
19 in category
6 in category
Product or Service Quality
17 in category
32 in category

Plumbforce Direct and First Response Drainage Rating Details

Customer service
1.5 (97 reviews)
3 (4 reviews)
Reviewer's quote

...No concept of customer service or professionalism..

Read full review

... night I received a call from the man clearing my drain and he told me the problem was caused by wet wipes ( used by the tenants ) I was very happy with the service good value ....

Read full review
Reliability
1.6 (88 reviews)
1 (2 reviews)
Reviewer's quote

Called in for a clogged toilet, once here they told me that they could not fix it within their standard £70 fee, but that they had to charge me £420. I did not want to pay that much, and they then said that I needed to pay the £70 fee even if they could not repair the toilet. I decided to pay for...

Read full review

SCAM, avoid at all cost. Their called "engineer" tried to unclogged the toilet with a plumger for few minutes and then decided to charge me £760 to do the job! I refused straight away called their office and they claimed that they need to remove the toilet and use a Picote and needed to come back...

Read full review
Price Affordability
1.5 (84 reviews)
3.7 (3 reviews)
Reviewer's quote

Clueless, so called plumbers, always late or no show, ridiculous prices, guarantee on works completed means nothing. Will charge to just price a job and when carried out at an over inflated price, is amateurish at best and a lot of the time incomplete or even worse dangerous. Use the triple A Avoid...

Read full review

I called First Response at 9.00am one particular morning, due to raw sewage flooding my patio, I was obviously very upset by this. A gentleman answered the call. He was patient, understanding and immediately put my mind at ease. He assured me he could assign an engineer to me within an hour. I...

Read full review
Product or Service Quality
1.6 (84 reviews)
1 (1 review)
Reviewer's quote

...Their customer service is a joke. I paid them £650 to fix a leak which I discovered the next day was not fixed...

Read full review

No items

Plumbforce Direct and First Response Drainage Pros and Cons

Pros
  • Fast emergency plumber
  • 5 star service
  • Nada
No votes
Cons
  • Rip off stay away
  • Avoid this company
  • Poor customer service
No votes

Plumbforce Direct and First Response Drainage Most Positive Reviews

Top rated reviews
5

My boiler stopped working last night and called a few companies who failed to show but after calling plumbforce they...

Read full review
5

I called First Response at 9.00am one particular morning, due to raw sewage flooding my patio, I was obviously very upse...

Read full review
5

plumbforce direct really helped my mum out at 2 o'clock in the morning with a bad water leaking coming through her kitch...

Read full review
5

A tenant in my property rang me at 5 o'clock to complain that the drains were blocked and as there is only one toilet i...

Read full review

Plumbforce Direct and First Response Drainage Most Critical Reviews

Lowest rated reviews
1

The plumber came to look at my boiler, quoted £470 to fix it and ASSURED it would be working. Given the urgency, i agree...

Read full review
1

I called them and I was given a two hour slot. The engineer called to say he will be late to which I said fine. He calle...

Read full review
1

I was charged £90 on the spot for a call out by a supposed “engineer” but have received no quote or follow-up after 5...

Read full review
1.1

SCAM, avoid at all cost. Their called "engineer" tried to unclogged the toilet with a plumger for few minutes and then...

Read full review

Plumbforce Direct and First Response Drainage Latest Reviews

Recent published reviews
1

Called in for a clogged toilet, once here they told me that they could not fix it within their standard £70 fee, but...

Read full review
No votes

I called First Response as I had a blocked toilet upstairs. When the plumber arrived he didn't even know what he was...

Read full review
1

BEWARE THESE CLOWNS NOW BRANCHED OUT AS PLUNGER LTD PLEASE CAN YOU TAKE 2 MINUTES TO GIVE THEM 1 STAR REVIEW ON...

Read full review
No votes

I need a CCTV check of the drains of a house I was buying. I compared quotes and First Response gave me a cheap quote t...

Read full review

Plumbforce Direct and First Response Drainage Products and Services

Most reviewed product and services
  • Plumbforce Direct Plumbing Service (83 reviews)
  • Plumbforce Direct Customer Care (19 reviews)
  • Plumbforce Direct Repair (15 reviews)
  • First Response Drainage Plumbing Service (3 reviews)