PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about First Premier Bank and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

First Premier Bank
Wells Fargo

First Premier Bank and Wells Fargo Overview

Total reviews
173
1574
Company responses
0
0
Issues resolved
0
0

Wells Fargo was first mentioned on PissedConsumer on Oct 8, 2007 and since then this brand received 1574 reviews. It is 1401 reviews more than First Premier Bank received since Jan 24, 2008.

First Premier Bank and Wells Fargo Consumer Ratings

Rank
68 out of 920 in Banks category
85 out of 920 in Banks category
Customer service
54 in category
93 in category
Website
96 in category
68 in category
Reliability
51 in category
83 in category

According to consumer ratings and reviews, First Premier Bank ranks 17 points higher in the Banks category than Wells Fargo. People gave First Premier Bank 1.6 stars for Customer service criterion in Banks category and it is 158 points higher than the worst rated brand in this category. At the same time, Wells Fargo was rated 1.3 stars for Customer service criterion in this category and it is 119 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Wells Fargo has a higher rating than First Premier Bank. Regarding Reliability criterion, consumers gave First Premier Bank 1.4 stars and it is 76% greater than other in category. Wells Fargo however was rated 1.2 stars and it is 61% greater than other in category.

First Premier Bank and Wells Fargo Rating Details

Customer service
1.6 (45 reviews)
1.3 (371 reviews)
Reviewer's quote

A year ago I called customer service and asked for a credit line increase and was told no because I hadn't been a customer long enough. About 3 months later I received a notice in my consumer portal congratulating me for being such a good customer and letting me know that I am now eligible for an...

Amy N

...com – your company’s #1 value = •Doing what’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime...

Casey B
Website
1.6 (42 reviews)
1.9 (307 reviews)
Reviewer's quote

...It would make a lot more sense to have a website that would take my payment..

Tenleigh

...Had to call the phone number to get help off there website. Just to find out they deleted my password. They claimed it was because of a software update...

PissedConsumer1445000
Reliability
1.4 (42 reviews)
1.2 (280 reviews)
Reviewer's quote

Why cant I just talk to a person I dont have the card havent got it in the mail cant give the last 4 numbers on the card because I have no idea what they are

Jailine

...No concern for customer service, quality products, reliability or anything else that is helpful to the consumer. Ive noticed discrepancies in my account before, but never this blatant. Sometimes my account would be off 3 or 4 dollars but id just let it go...

Dezmen

First Premier Bank and Wells Fargo Pros and Cons

Pros
  • Opportunity to establish credit
  • Having a card for my credit if id have got into my account
  • Who did try to make me fell better
  • Nightmare
  • Wells fargo stole my home with no missed paymants and proof
Cons
  • Customer service
  • Predatory lending practices
  • Payment policies
  • Customer service
  • Incompetant
  • Rude representatives

First Premier Bank and Wells Fargo Most Positive Reviews

Top rated reviews
5

VERY POLITE AND VERY UNDERSTANDING AND HELPFUL Got to the problem on hand

5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

First Premier Bank and Wells Fargo Most Critical Reviews

Lowest rated reviews
1

I don't use this card much due to high interest rate. I just got a new bill from them in which they tacked on 72.69 in...

1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

First Premier Bank and Wells Fargo Latest Reviews

Recent published reviews

please contact me dawn r frishkorn

Read all 173 reviews
1.2

In December I was Told the Safe Deposit Guy Went to Lunch and he had the Keys??? WRONG And Scary as a Customer--You...

Read all 1574 reviews

First Premier Bank and Wells Fargo Products and Services

Most reviewed product and services
  • First Premier Bank Credit Card (71 reviews)
  • First Premier Bank Account (29 reviews)
  • First Premier Bank Customer Care (7 reviews)
  • Wells Fargo Account (233 reviews)
  • Wells Fargo Loan (203 reviews)
  • Wells Fargo Mortgage (197 reviews)