PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about First Class Tax Relief and Optima Tax Relief as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

First Class Tax Relief
Optima Tax Relief

First Class Tax Relief and Optima Tax Relief Overview

Total reviews
15
19
Company responses
0
1
Issues resolved
0
3

First Class Tax Relief and Optima Tax Relief Consumer Ratings

Rank
37 out of 216 in Taxes category
19 out of 216 in Taxes category
Customer service
38 in category
12 in category
Discounts and Special Offers
16 in category
15 in category
Product or Service Quality
22 in category
24 in category
Reliability
34 in category
15 in category

First Class Tax Relief and Optima Tax Relief Rating Details

Customer service
1 (5 reviews)
2.5 (13 reviews)
Reviewer's quote

over customer service rep by the name of Tina very unprofessional unable to answer question and conclusions or explain what the policies and procedures are for the company and make them understandable very disrespectful to the consumers very unapproachable. customer service clerk Tina needs to be...

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...WORST customer service EVER! They’ve not delivered on any of their promises or published statements! I reported Optima to the BBB and have to agree with prior reviewers, they are a scam! Run the other way and ask the BBB for references to legitimate tax consultants!..

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Discounts and Special Offers
1.4 (5 reviews)
1.4 (12 reviews)
Reviewer's quote

They ripped me off. I want my money back ***

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I had reached an agreement for payment of back taxes with the IRS, although the IRS could not be specific about what I owed for so the agreement was never implimented. I asked for and received an extension to hire an outside agency that would audit my account and amend my filed tax returns if...

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Product or Service Quality
1.5 (4 reviews)
1.4 (11 reviews)
Reviewer's quote

They took over 5,000 and ran -stole my money pigeon drop etc want it back did nothing to resolve my tax debt cant even get em on phone

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...The total service was 2700, which is a lot, but I don't have any house payments yo worry about...

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Reliability
1 (4 reviews)
1.8 (14 reviews)
Reviewer's quote

Hired them to resolved my IRS issues paid them 7,000 dollars and they got my money and ran now i need them

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I had to pay $14,000 for Optima Tax to represent me. Found out after it was too late that I could have handled it myself and paid less taxes. They always led me to believe I would qualify for a program and get a tax deduction at the end. During the process, every time I asked for tangible account...

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First Class Tax Relief and Optima Tax Relief Pros and Cons

Pros
No votes
  • Convincing me into doing something for me and my taxes
  • Misrepresented services
  • Customer service agent that took my original phone call
Cons
  • Service
  • Misrepresented services
  • Took our money and in almost 2 years
  • Solutions offered

First Class Tax Relief and Optima Tax Relief Most Positive Reviews

Top rated reviews
No votes
5

I cashed out 64000 in order to pay my house off. The following year my tax software said I owed 29,030 in Federal taxes!...

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No votes
3.5

I've been trying to get some answers but couldn't get a call back. The lady I spoke with looked everything up &...

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First Class Tax Relief and Optima Tax Relief Most Critical Reviews

Lowest rated reviews
1

Hired them to resolved my IRS issues paid them 7,000 dollars and they got my money and ran now i need them

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1

I paid them $3K in July 2015 and to date, they have not not saved me a dime and I still owe the IRS the same as when I...

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1

They took over 5,000 and ran -stole my money pigeon drop etc want it back did nothing to resolve my tax debt cant even...

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1

I wasted $995 on Optima Tax Relief to basically get an amount owed to the IRS. I already told them what I owed because i...

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First Class Tax Relief and Optima Tax Relief Latest Reviews

Recent published reviews
1

They ripped me off. I want my money back ***

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1

I had reached an agreement for payment of back taxes with the IRS, although the IRS could not be specific about what I...

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No votes

Paid $4,000 to get past taxes filed with IRS and set up a payment arrangement with the IRS. I PAID in full and owe them...

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1.5

If I could give them zero stars, I would!!
I am disgusted by the service provided and paid $8485 for absolutely NOTHING!
I...

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First Class Tax Relief and Optima Tax Relief Products and Services

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