PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about First Choice Haircutters and Great Clips as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

First Choice Haircutters
Great Clips

First Choice Haircutters and Great Clips Overview

Total reviews
199
990
Company responses
0
0
Issues resolved
0
6

Great Clips was first mentioned on PissedConsumer on Feb 27, 2008 and since then this brand received 990 reviews. It is 791 reviews more than First Choice Haircutters received since Oct 5, 2010.

First Choice Haircutters and Great Clips Consumer Ratings

Rank
96 out of 1100 in Beauty Salons and Spas category
59 out of 1100 in Beauty Salons and Spas category
Staff
77 in category
71 in category
Customer service
78 in category
54 in category
Product or Service Quality
73 in category
47 in category

According to consumer ratings and reviews, Great Clips ranks 37 points higher in the Beauty Salons and Spas category than First Choice Haircutters. People gave First Choice Haircutters 1.7 stars for Staff criterion in Beauty Salons and Spas category and it is 158 points higher than the worst rated brand in this category. At the same time, Great Clips was rated 1.7 stars for Staff criterion in this category and it is 164 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Great Clips has a higher rating than First Choice Haircutters. Regarding Product or Service Quality criterion, consumers gave First Choice Haircutters 1.4 stars and it is 69% greater than other in category. Great Clips however was rated 1.9 stars and it is 80% greater than other in category.

First Choice Haircutters and Great Clips Rating Details

Staff
1.7 (88 reviews)
1.7 (268 reviews)
Reviewer's quote

...This new pricing is just a money grab and the owner does not care about his staff or customers..

PissedConsumer1683614

I just moved to the Ft. Wayne area and was in need of finding a new hair stylist. I did not find it at Great Clips. I was greeted nicely, I will say that. It was downhill from there. Lana came over to me and proceeded to just start cutting my hair without asking me what I would like done. She did...

Joan H
Customer service
1.5 (87 reviews)
1.8 (289 reviews)
Reviewer's quote

at this point I became angry and told the stylist that she was rude and that this was the worst customer service I have received and asked for her name and the managers name as well. Clearly she was annoyed with having to do her job. I have never been addressed in this tone before and she said...

PissedConsumer1709987

...Do not go in here as they are horrible to their customers so very inconsiderate and rude!..

Naudia
Product or Service Quality
1.4 (80 reviews)
1.9 (245 reviews)
Reviewer's quote

You dont seem to have the lack of communication to your loyal customers

Dura

HORRIBLE CUSTOMER SERVICE: Great Clips online check-in feature does not work properly. Their toll-free customer service telephone line is not open during normal business hours, let alone evenings or weekends. The local salon is clueless about making the website check-in feature work and won't make...

guy d

First Choice Haircutters and Great Clips Pros and Cons

Pros
  • Location
  • Staff
  • Prices are good
  • That she was nice and friendly
  • Price
  • Hair cut for the price
Cons
  • Customer service
  • Service
  • No customer service and rude attitude
  • Customer service
  • Worse haircut ever
  • Unskilled stylists

First Choice Haircutters and Great Clips Most Positive Reviews

Top rated reviews
5

Had my haircut done by Nahid and I ABSOLUTELY love it. she’s truly the best. Very professional. The final result was...

5

Im levette mack was employed by great clips of char.was fired for a couples of bad hair cuts she never trained me like...

First Choice Haircutters and Great Clips Most Critical Reviews

Lowest rated reviews
1

I went 2 days ago, on Saturday, September 6, 2014. I was VERY SPECIFIC, ALONG WITH LARGE PHOTOGRAPHS, as to how I wante...

1

Great clips location Cumberland Blvd @ 2980 Cobb Pkwy #188, Atlanta, GA 30339 made me full bald and it was frustrating l...

First Choice Haircutters and Great Clips Latest Reviews

Recent published reviews

I will no longer go to first choice in north bay! After finding out one of your employees has an assault charge and is a...

Read all 199 reviews
1

i went there for just a hair cut I always go there for the senior discount. they have my name on file but today they...

Read all 990 reviews

First Choice Haircutters and Great Clips Products and Services

Most reviewed product and services
  • First Choice Haircutters Haircut (85 reviews)
  • First Choice Haircutters Hairdresser (16 reviews)
  • First Choice Haircutters Customer Care (14 reviews)
  • Great Clips Haircut (472 reviews)
  • Great Clips Manager (64 reviews)
  • Great Clips Customer Care (61 reviews)