PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about First Choice Haircutters and Great Clips as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

First Choice Haircutters
Great Clips

First Choice Haircutters and Great Clips Overview

Total reviews 216 1028
Company responses 0 0
Issues resolved 0 6

First Choice Haircutters and Great Clips Consumer Ratings

Rank
101 out of 714 in Beauty Salons and Spas category
60 out of 714 in Beauty Salons and Spas category
Customer service
71 in category
55 in category
Product or Service Quality
75 in category
49 in category
Price Affordability
50 in category
47 in category
Diversity of Products or Services
88 in category
59 in category

First Choice Haircutters and Great Clips Rating Details

Customer service
1.5 (94 reviews)
1.7 (308 reviews)
Reviewer's quote

...First Choice decided to not provide a toll-free phone number for customers to reach Head Office Customer Service. They have done a very bad job of providing feedback to loyal customers through the pandemic. After 25 years, it's goodbye First Choice...

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...clients in the lobby treating as like we are 2 criminals The worst part is she turned to my 11y old son and asking him to step out of the Chair Great clips Customer service and/or the upper management people, Do you really think that Christina deserve to be a manager of one of your a store? treating client with rudeness, Ill-mannered and insolence I promise you that as long as Christina in the store 218 N Weber bolingbrook, IL Managing the store I will NOT put as foot in it or give my business to Great clips again I hope someone will do something about this matter so no other client will go thru the same horrible, awful and threatening experience as I did (ALL THIS JUST FOR A HAIR...

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Product or Service Quality
1.4 (84 reviews)
1.8 (262 reviews)
Reviewer's quote

...Called customer service and left 2 messages no one called me back. Went back and demanded a toner. Got the toner and a week later my hair is still orange/yellow...

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...I keept calling the great clip customer service and they keep saying they send a message out to that great clip where I was to give me a call back. But no one did ever call me back. Iam very upset about what she did to my hair and how I was treated and that no one still helped me out...

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Price Affordability
2.6 (82 reviews)
2.8 (244 reviews)
Reviewer's quote

I am shocked at the huge increase of the price, in particular with the senior discount no longer offered, I dont have much hair left and the trim I require is minimal at best. The Ancaster location I have supported is very convenient but I can no longer accept such a price increase, First Choice...

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...I mostly went there because of the price. The cuts were average, not great. The stylists that gave me a consistent cut every time have left the shop...

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Diversity of Products or Services
1.9 (81 reviews)
2.2 (249 reviews)
Reviewer's quote

...She did tell me there would be a slight increase for the blow dry and services have gone up. I asked how much and was told, it was $27. 95 for a shampoo and trim and with a blow dry approximately $31...

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...I will be returning to Emilea for future services. Glad to find a stylist that knows what they are doing..

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First Choice Haircutters and Great Clips Pros and Cons

Pros
  • Location
  • Staff
  • Prices are good
  • That she was nice and friendly
  • Price
  • Hair cut for the price
Cons
  • Customer service
  • Service
  • No customer service and rude attitude
  • Customer service
  • Worse haircut ever
  • Unskilled stylists

First Choice Haircutters and Great Clips Most Positive Reviews

Top rated reviews
5

Just wanted to say how great it was to get a great haircut and to just sorta feel normal!
I phoned ahead and booked a app...

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5

I would to say GC at Ham Mrk Pl has very go hairdressers the two I have
is Karen & Sherry at this location.
I've be...

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4.8

lily at welland, ontario on ontario road.... was very good, from the shampoo to a great haircut, and understanding what...

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5

I went in for a trim and got a thinning . I had my hair looking nice for a year and in 10 mins my hair was like frizz....

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First Choice Haircutters and Great Clips Most Critical Reviews

Lowest rated reviews
1

I went 2 days ago, on Saturday, September 6, 2014. I was VERY SPECIFIC, ALONG WITH LARGE PHOTOGRAPHS, as to how I wante...

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1

Great clips location Cumberland Blvd @ 2980 Cobb Pkwy #188, Atlanta, GA 30339 made me full bald and it was frustrating l...

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1

Asked for a trim ,had 3 inches taken off length inthe back and bangs butchered. Both sides of my hair was differnt...

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1

I told stylist (butcher) Holly in Maryville Tennessee I wanted my hair shaped, the lower back much shorter, I wear my...

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First Choice Haircutters and Great Clips Latest Reviews

Recent published reviews
No votes

I went to first choice to get a hair cut.
It took them quite sometime to even acknowledge I entered their building.
I get...

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1.4

I went tio great clips plaza 72 on 9-9 o maha ne 12:45 pm.my stlyst was lacey.she was not only mean and rude she was...

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No votes

You can see how long my hair was before the haircut, I ask the lady to take 11/2 off my hair. I had taken off my...

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1.4

I was a Great Clips customer for over 10years
I moved to Bolingbrook, IL and I realized theres a great clips next to my h...

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First Choice Haircutters and Great Clips Products and Services

Most reviewed product and services
  • First Choice Haircutters Haircut (92 reviews)
  • First Choice Haircutters Hairdresser (17 reviews)
  • First Choice Haircutters Customer Care (16 reviews)
  • Great Clips Haircut (487 reviews)
  • Great Clips Manager (66 reviews)
  • Great Clips Customer Care (64 reviews)