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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 498 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.3
Customer service
Reliability
Staff
Website
Turnaround Time
  • Will never use again 11
  • Will never use 8
  • First couple of years 4
  • Warranty price 2
  • Website 2

Customers don't like

  • Lack of concern and incompetence10
  • Lack of concern9
  • Coverage exclussions6
  • Customer service reps6
  • Warranty5
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Warrantech

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 206 TOTAL REVIEWS
  • $99K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.2
Customer service
Reliability
Staff
Website
Turnaround Time
  • Answered the phone 4
  • People i spoke with were cordial 1
  • Service company that tried to fix tv 1
  • Stood behind the warranty 1
  • That they answred the phone 1

Customers don't like

  • Long hold periods5
  • Run around4
  • Supervisors not available4
  • Refused to reactivate repair order3
  • Unprofessionalism2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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