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First American Home Warranty

Household Services
  • 2 ISSUES RESOLVED
  • 517 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.3
Customer service
Reliability
Staff
Website
Turnaround Time
  • Will never use again 11
  • Will never use 9
  • First couple of years 4
  • Website 3
  • Cost seemed reasonable 3

Customers don't like

  • Lack of concern and incompetence10
  • Lack of concern9
  • Customer service reps6
  • Coverage exclussions6
  • Warranty5
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Warrantech

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 225 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.2
Customer service
Reliability
Staff
Website
Turnaround Time
  • Answered the phone 4
  • That they answred the phone 1
  • Stood behind the warranty 1
  • Service company that tried to fix tv 1
  • People i spoke with were cordial 1

Customers don't like

  • Supervisors not available5
  • Long hold periods5
  • Run around4
  • Refused to reactivate repair order3
  • Unprofessionalism2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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