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First American Home Warranty

Household Services
  • 2 ISSUES RESOLVED
  • 569 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.3
Customer service
Staff
Diversity of Products or Services
Website
  • Will never use again 11
  • Will never use 10
  • First couple of years 4
  • Website 3
  • Cost seemed reasonable 3

Customers don't like

  • Customer service16
  • Lack of concern and incompetence11
  • Lack of concern9
  • Customer service reps6
  • Coverage exclussions6
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Squaretrade

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 241 TOTAL REVIEWS
  • $60.3K CLAIMED LOSSES
  • $575 AVERAGE LOSS
1.6
Customer service
Staff
Diversity of Products or Services
Website
  • Service i received in the past 6
  • Initial ploy sounded good 4
  • Went over and above to resolve my problem 2
  • Them before i had to file a claim 2
  • Price 2

Customers don't like

  • Horrible customer service6
  • Being deceived6
  • Warranty and their customer service4
  • Run around no positive service4
  • Never replaced or repaired as agreed4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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