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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 430 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Staff
Website
  • Will never use again 7
  • Will never use 6
  • First couple of years 4
  • Some people in customer service seem really nice 2
  • Warranty price 2

Customers don't like

  • Lack of concern21
  • Customer care16
  • Customer resolution16
  • Lack of concern and incompetence12
  • Customer service10
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Squaretrade

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 111 TOTAL REVIEWS
  • $26K CLAIMED LOSSES
  • $499 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Staff
Website
  • Service i received in the past 3
  • Initial ploy sounded good 2
  • Price 2
  • Product is it was useable 1
  • Went over and above to resolve my problem 1

Customers don't like

  • Being deceived10
  • Run around no positive service9
  • Being lied to7
  • Never replaced or repaired as agreed7
  • Would not honor my policy5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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