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First American Home Warranty

Household Services
  • 2 ISSUES RESOLVED
  • 527 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Staff
Website
  • Will never use again 11
  • Will never use 9
  • First couple of years 4
  • Website 3
  • Cost seemed reasonable 3

Customers don't like

  • Lack of concern and incompetence10
  • Lack of concern9
  • Customer service reps6
  • Coverage exclussions6
  • Warranty5
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Squaretrade

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $49.9K CLAIMED LOSSES
  • $574 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Staff
Website
  • Service i received in the past 5
  • Initial ploy sounded good 3
  • Went over and above to resolve my problem 2
  • Price 2
  • Low price for insurance 2

Customers don't like

  • Being deceived5
  • Run around no positive service4
  • Never replaced or repaired as agreed4
  • Would not honor my policy3
  • Way i was treated3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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