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First American Home Warranty

Household Services
  • 2 ISSUES RESOLVED
  • 517 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.3
Customer service
Reliability
Diversity of Products or Services
Staff
Website
  • Will never use again 11
  • Will never use 9
  • First couple of years 4
  • Website 3
  • Cost seemed reasonable 3

Customers don't like

  • Lack of concern and incompetence10
  • Lack of concern9
  • Customer service reps6
  • Coverage exclussions6
  • Warranty5
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Servpro

Household Services
  • 0 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
1.4
Customer service
Reliability
Diversity of Products or Services
Staff
Website
  • Initial quick response 2
  • It when they left 1
  • Initial work estimate and diagram complete with job description 1
  • Friendly technicians 1

Customers don't like

  • Whole experience1
  • Theives1
  • Poor customer service1
  • Owner went back on agreement on how to do job1
  • No-shows for ten days1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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