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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 482 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Will never use again 10
  • Will never use 7
  • First couple of years 4
  • Warranty price 2
  • Website 2

Customers don't like

  • Lack of concern and incompetence10
  • Lack of concern9
  • Coverage exclussions6
  • Customer service reps6
  • Warranty5
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Servpro

Household Services
  • 0 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $6K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Initial quick response 2
  • Friendly technicians 1
  • It when they left 1
  • Initial work estimate and diagram complete with job description 1

Customers don't like

  • No-shows for ten days1
  • Owner went back on agreement on how to do job1
  • Poor customer service1
  • Theives1
  • Whole experience1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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