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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 430 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Will never use again 7
  • Will never use 6
  • First couple of years 4
  • Some people in customer service seem really nice 2
  • Warranty price 2

Customers don't like

  • Lack of concern21
  • Customer care16
  • Customer resolution16
  • Lack of concern and incompetence12
  • Customer service10
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1036 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Repairman 4
  • Polite and friendly repairmen 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service15
  • Customer service13
  • Customer escalation department12
  • No one with athority10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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