Start a new comparison
Delete

First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 451 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Will never use again 10
  • Will never use 7
  • First couple of years 4
  • Some people in customer service seem really nice 2
  • Warranty price 2

Customers don't like

  • Lack of concern22
  • Customer care16
  • Customer resolution16
  • Lack of concern and incompetence14
  • Customer service12
Delete

Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1069 TOTAL REVIEWS
  • $690K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Repairman 4
  • Polite and friendly repairmen 4
  • Repairmen informed and friendly 3
  • Technician was friendly 3
  • Sales people were nice 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer service14
  • Customer escalation department12
  • No one with athority11
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.