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First American Home Warranty

Household Services
  • 2 ISSUES RESOLVED
  • 547 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.3
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Will never use again 11
  • Will never use 10
  • First couple of years 4
  • Website 3
  • Cost seemed reasonable 3

Customers don't like

  • Customer service16
  • Lack of concern and incompetence10
  • Lack of concern9
  • Customer service reps6
  • Coverage exclussions6
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Sears Home Services

Household Services
  • 4 ISSUES RESOLVED
  • 1322 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Sales people were nice 5
  • Polite and friendly repairmen 5
  • Technician was friendly 4
  • Repairman 4
  • How sear was 10 yrs ago 4

Customers don't like

  • Poor customer service38
  • Inability to repair10
  • No one with athority6
  • Lack of customer service6
  • Repair program5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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