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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 500 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.3
Customer service
Reliability
Diversity of Products or Services
Staff
Website
  • Will never use again 11
  • Will never use 8
  • First couple of years 4
  • Warranty price 2
  • Website 2

Customers don't like

  • Lack of concern and incompetence10
  • Lack of concern9
  • Coverage exclussions6
  • Customer service reps6
  • Warranty5
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1174 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.4
Customer service
Reliability
Diversity of Products or Services
Staff
Website
  • Sales people were nice 5
  • Polite and friendly repairmen 5
  • Repairman 4
  • Technician was friendly 4
  • Repairmen informed and friendly 3

Customers don't like

  • Poor customer service10
  • Inability to repair10
  • Lack of customer service5
  • No one with athority5
  • Stock answers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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