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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 472 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Will never use again 10
  • Will never use 7
  • First couple of years 4
  • Some people in customer service seem really nice 2
  • Warranty price 2

Customers don't like

  • Lack of concern and incompetence10
  • Lack of concern9
  • Coverage exclussions6
  • Customer service reps6
  • Warranty5
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Luna Flooring

Household Services
  • 1 ISSUES RESOLVED
  • 249 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Installers worked hard 3
  • Next day installation 2
  • Speed 2
  • Sales pitch 1
  • Salesman was very friendly 1

Customers don't like

  • Customer service6
  • Given the run around4
  • Salesman3
  • Product was very cheaply installed2
  • Too much to mention2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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