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First American Home Warranty

Household Services
  • 2 ISSUES RESOLVED
  • 569 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.3
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Will never use again 11
  • Will never use 10
  • First couple of years 4
  • Website 3
  • Cost seemed reasonable 3

Customers don't like

  • Customer service16
  • Lack of concern and incompetence11
  • Lack of concern9
  • Customer service reps6
  • Coverage exclussions6
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Luna Flooring

Household Services
  • 1 ISSUES RESOLVED
  • 293 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.5
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Salesman was very friendly 3
  • Installers worked hard 3
  • Speed 2
  • Pricing 2
  • Next day installation 2

Customers don't like

  • Customer service16
  • Given the run around4
  • Salesman3
  • No response3
  • Delivery and customer service responsiveness3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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