First American Home Warranty vs Luna Flooring

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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 409 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Will never use again 8
  • Will never use 7
  • First couple of years 4
  • Some people in customer service seem really nice 2
  • Warranty price 2

Customers don't like

  • Lack of concern22
  • Customer care16
  • Customer resolution16
  • Lack of concern and incompetence13
  • Customer service reps10

Products by First American Home Warranty

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Luna Flooring

Household Services
  • 1 ISSUES RESOLVED
  • 226 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Installers worked hard 3
  • Next day installation 2
  • Speed 2
  • Sales pitch 1
  • Salesman was very friendly 1

Customers don't like

  • Customer service14
  • Salesman8
  • Everything was a disaster6
  • Given the runaround6
  • Given the run around5

Products by Luna Flooring

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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