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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 429 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Will never use again 9
  • Will never use 7
  • First couple of years 4
  • Some people in customer service seem really nice 2
  • Warranty price 2

Customers don't like

  • Lack of concern21
  • Customer resolution15
  • Customer care14
  • Lack of concern and incompetence12
  • Customer service10
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HMS Home Warranty

Household Services
  • 2 ISSUES RESOLVED
  • 214 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • It sucks 2
  • Prompt response to calls 1

Customers don't like

  • Run-around10
  • Run around and lies8
  • Service8
  • Horrible customer service7
  • Unprofessional6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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