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First American Home Warranty

Household Services
  • 2 ISSUES RESOLVED
  • 517 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.3
Customer service
Reliability
Diversity of Products or Services
Staff
Website
  • Will never use again 11
  • Will never use 9
  • First couple of years 4
  • Website 3
  • Cost seemed reasonable 3

Customers don't like

  • Lack of concern and incompetence10
  • Lack of concern9
  • Customer service reps6
  • Coverage exclussions6
  • Warranty5
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HMS Home Warranty

Household Services
  • 2 ISSUES RESOLVED
  • 252 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Reliability
Diversity of Products or Services
Staff
Website
  • Prompt response to calls 2
  • Noy much 2
  • Hotel option 1

Customers don't like

  • Run-around9
  • Run around and lies5
  • Uncovered repairs4
  • Repair not complete4
  • Non caring for customer4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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