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Firmativ

Cosmetics and Personal Care
  • 0 ISSUES RESOLVED
  • 24 TOTAL REVIEWS
  • $638 CLAIMED LOSSES
  • $106 AVERAGE LOSS
2.1
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product and customer service 2
  • Firmativ wrinkle cream 2

Customers don't like

  • Poor customer service4
  • No customer service1
  • Deceptive ad for free trial1

Products by Firmativ

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Ulta

Cosmetics and Personal Care
  • 4 ISSUES RESOLVED
  • 727 TOTAL REVIEWS
  • $38K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.7
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Points program 7
  • Price 5
  • Rewards card 4
  • Products 4
  • Makeup 4

Customers don't like

  • Customer service52
  • Ordering online10
  • No estimated date for delivery3
  • Store manager2
  • Rude staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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