PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Firestone Tires and Town Fair Tire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Firestone Tires
Town Fair Tire

Firestone Tires and Town Fair Tire Overview

Total reviews 105 157
Company responses 0 0
Issues resolved 2 0

Firestone Tires and Town Fair Tire Consumer Ratings

Rank
112 out of 427 in Auto Parts and Accessories category
170 out of 1743 in Service Centers and Repairs category
Value for money
98 in category
111 in category
Product or Service Quality
99 in category
143 in category
Price Affordability
134 in category
129 in category
Discounts and Special Offers
56 in category
71 in category

Firestone Tires and Town Fair Tire Rating Details

Value for money
1.5 (24 reviews)
2.1 (61 reviews)
Reviewer's quote

...I will do everything in my power to keep people away from firestone a company that has no care of quality but just for money to *** with customer just pay me Firestone you *** suck Very angry customer how has had enough with this *** company..

Read full review

...I just want my money back for the alignment..

Read full review
Product or Service Quality
1.1 (24 reviews)
1.8 (55 reviews)
Reviewer's quote

That worst customer service ever Manager..

Read full review

...I spoke directly to Rich Allen, VP of customer service, who claimed that Walmart could not supply the product, and that it would not match the designation. I contacted Pirelli who looked into it and said it was the exact correct tire. Ultimately I placed my order from Walmart...

Read full review
Price Affordability
1.5 (21 reviews)
2.6 (58 reviews)
Reviewer's quote

I call other facility to quote same job and found a reasonable price($729) for same work. Called Firestone back to see if they price matched and was told yes. I went back same day with estimate from a different shop and Firestone rejected the estimate and would not price match because estimate...

Read full review

Great Price on Good Tires still stands but their service is really bad. I have been buying tires at Townfair for over 15 years and Friday was my last day dealing with these unproffesional youngsters. Its not worth the hassle...

Read full review
Discounts and Special Offers
1.7 (20 reviews)
2.2 (50 reviews)
Reviewer's quote

...to Will who sells used cars on Oaklawn who told me I was fine after he drove it around the block n said he can get radiator fixed for 200 dollars by doing a special sort of thing and he would get back to me. I ended up going to Meineke in Colonial Heights for radiator which cost me 869 dollars and car still driving rough idle but radiator nice n...

Read full review

...The manager told me after I came back in his specialist wasn't in can I come back after. 2. 5 hours...

Read full review

Firestone Tires and Town Fair Tire Pros and Cons

Pros
  • Store used to be easy to work with and did a good job
  • Smooth riding
  • Good quality
  • Selection
  • Knowledgable sales staff
  • Price
Cons
  • Bad service
  • Response time
  • Dishonest employees
  • Lack of honesty
  • Customer service
  • Customer relations

Firestone Tires and Town Fair Tire Most Positive Reviews

Top rated reviews
5

I've just put Firestone tires on my car and my goodness, that car rides so smooth. I searched around to get the best...

Read full review
5

Had a great experience with Town Fair Tires!!!!!!!!!!
I had four tires changed. Associate explained everything to me i...

Read full review
3.8

I was sold the wrong tires and lost time at work in order to have this Corrected.

Read full review
5

I wanted to thank Eric, Dave, Marvin and Chris for their expertise, professionalism and great customer service! I have...

Read full review

Firestone Tires and Town Fair Tire Most Critical Reviews

Lowest rated reviews
1

First of all I needed some new tires installed on my car. I contacted the Firestone in Troy,Al. They gave me a price of...

Read full review
1

Warning
Do not go to east hartford location. A guy name Cabel lier and crook

Read full review
1

I bought tires for my explorer. I use it every day for work. I have two explorers so i know how they should ride. These...

Read full review
1

I went to Town Fair Tire (TFT) because of a shimmy in my steering wheel, explaining that the left back tire of my 2005 S...

Read full review

Firestone Tires and Town Fair Tire Latest Reviews

Recent published reviews
No votes

We purchased Firestone tires with the understanding that we would receive a $60 rebate. When I went to the website to...

Read full review
5

I was having a problem with my back tire. Called them up, and they told me to drop it off. I dropped it off didn't...

Read full review
1.9

I went to the firestone on two notch rd close to Elgin sc and I always watch when my vehicle is being worked on. And...

Read full review
1.8

I sought to price match (as suggested on their website) a Pirelli Scorpion Verde All Season Plus II 275/50R22 111H set...

Read full review

Firestone Tires and Town Fair Tire Products and Services

Most reviewed product and services
  • Firestone Tires Tires (45 reviews)
  • Firestone Tires Repair (5 reviews)
  • Firestone Tires Customer Care (4 reviews)
  • Town Fair Tire Tires (44 reviews)
  • Town Fair Tire Tire Rotation (12 reviews)
  • Town Fair Tire Tire Installation (11 reviews)