PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Firestone Tires and Les Schwab Tire Centers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Firestone Tires
Les Schwab Tire Centers

Firestone Tires and Les Schwab Tire Centers Overview

Total reviews 105 700
Company responses 0 0
Issues resolved 2 4

Firestone Tires and Les Schwab Tire Centers Consumer Ratings

Rank
112 out of 428 in Auto Parts and Accessories category
193 out of 1746 in Service Centers and Repairs category
Value for money
97 in category
147 in category
Product or Service Quality
100 in category
147 in category
Price Affordability
135 in category
163 in category
Discounts and Special Offers
56 in category
86 in category

Firestone Tires and Les Schwab Tire Centers Rating Details

Value for money
1.5 (24 reviews)
1.9 (109 reviews)
Reviewer's quote

...I will do everything in my power to keep people away from firestone a company that has no care of quality but just for money to *** with customer just pay me Firestone you *** suck Very angry customer how has had enough with this *** company..

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I gave a review to the Aberdeen store I went as well as the main office and at the main office I told them that to make this better was to give me back my money for their mistake (I highly doubt this). These were installed two years ago. I think they forgot to torque the bolts down and other time...

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Product or Service Quality
1.1 (24 reviews)
1.7 (121 reviews)
Reviewer's quote

That worst customer service ever Manager..

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...I was happy with the customer service and the mechanic for his speedy repair. I’m not sure if this was an over site or what. A catastrophic event could of occurred and thank God it didn’t...

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Price Affordability
1.5 (21 reviews)
2.1 (116 reviews)
Reviewer's quote

I call other facility to quote same job and found a reasonable price($729) for same work. Called Firestone back to see if they price matched and was told yes. I went back same day with estimate from a different shop and Firestone rejected the estimate and would not price match because estimate...

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...They gave me only 120 and said i had to pay half the price of a tire cash. Ok, whatever. I paid half and went on my merry way feeling like I had actually opened an account of value, and i would reap many benefits (my other account was a jewelry store with a credit line of 400)...

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Discounts and Special Offers
1.7 (20 reviews)
2 (77 reviews)
Reviewer's quote

...to Will who sells used cars on Oaklawn who told me I was fine after he drove it around the block n said he can get radiator fixed for 200 dollars by doing a special sort of thing and he would get back to me. I ended up going to Meineke in Colonial Heights for radiator which cost me 869 dollars and car still driving rough idle but radiator nice n...

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Their staffs was very helpful, and timely, they made us feel like we were special and worthy of their time. Their service reps performed their duties in a timely manner and generally were finished before we could finish the pop corn. We have purchased new tires for our truck and 5th wheel and our...

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Firestone Tires and Les Schwab Tire Centers Pros and Cons

Pros
  • Store used to be easy to work with and did a good job
  • Smooth riding
  • Good quality
  • Location
  • Polite employees
  • Toyo tire
Cons
  • Bad service
  • Response time
  • Dishonest employees
  • Poor customer service
  • Unwillingness to make things right
  • Being lied to and mislead

Firestone Tires and Les Schwab Tire Centers Most Positive Reviews

Top rated reviews
5

I've just put Firestone tires on my car and my goodness, that car rides so smooth. I searched around to get the best...

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5

My 2002 ford expedition started leaking oil, So I took it to les swab and they told me the oil pan gasket was leaking an...

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3.8

I was sold the wrong tires and lost time at work in order to have this Corrected.

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5

If you're going to make us wait over an hour please bring back the comfortable sofas back.

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Firestone Tires and Les Schwab Tire Centers Most Critical Reviews

Lowest rated reviews
1

First of all I needed some new tires installed on my car. I contacted the Firestone in Troy,Al. They gave me a price of...

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1

In July of 2014, I went to Schwab and talked to Nate the manager, I was trying to decide between buying new wheels or...

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1

I bought tires for my explorer. I use it every day for work. I have two explorers so i know how they should ride. These...

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1

My fiance went to les schwab in east bremerton and they started to take his tires and rims off only to find he needed...

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Firestone Tires and Les Schwab Tire Centers Latest Reviews

Recent published reviews
No votes

We purchased Firestone tires with the understanding that we would receive a $60 rebate. When I went to the website to...

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3.3

Hello my name is Danny Nausha, my family and I were on a road trip and broke down near Hebert, UT. I took my truck to yo...

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1.9

I went to the firestone on two notch rd close to Elgin sc and I always watch when my vehicle is being worked on. And...

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No votes

I called your Covington WA branch, I do all my own brake work, having an issue bleeding brakes on a 2002 F 250 super...

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Firestone Tires and Les Schwab Tire Centers Products and Services

Most reviewed product and services
  • Firestone Tires Tires (45 reviews)
  • Firestone Tires Repair (5 reviews)
  • Firestone Tires Customer Care (4 reviews)
  • Les Schwab Tire Centers Manager (63 reviews)
  • Les Schwab Tire Centers Repair (52 reviews)
  • Les Schwab Tire Centers Customer Care (42 reviews)