PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tire Kingdom and Firestone Complete Auto Care as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tire Kingdom
Firestone Complete Auto Care

Tire Kingdom and Firestone Complete Auto Care Overview

Total reviews
514
778
Company responses
0
0
Issues resolved
2
9

Tire Kingdom and Firestone Complete Auto Care Consumer Ratings

Rank
226 out of 1718 in Service Centers and Repairs category
228 out of 1718 in Service Centers and Repairs category
Customer service
171 in category
173 in category
Product or Service Quality
144 in category
152 in category
Value for money
166 in category
203 in category
Price Affordability
215 in category
246 in category

Tire Kingdom and Firestone Complete Auto Care Rating Details

Customer service
1.6 (139 reviews)
1.6 (299 reviews)
Reviewer's quote

...REALLY!! It's poor customer service not to mention bait and switch. You have lost my services. My entire family gets their car services from you...

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Made an appointment 3 days ago to get my oil changed I have been here for 3 hours they did not have the oil And I am still waiting very bad customer service..

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Product or Service Quality
1.7 (126 reviews)
1.6 (256 reviews)
Reviewer's quote

The Service Director at Lexus of Palm Beach, Ken Zaron and his team discovered that on June 22, 2020 Tire Kingdom had connected the hoses in my vehicle to the wrong components, which caused my car to completely shut off on June 25, 2020 while driving it home from Tire Kingdom, and also caused the...

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...AFTER MUCH HESITATION I ALLOWED THE SERVICE THEY WERE SELLING ME. I WAS CHARGED $129. 74 PART OF THE CHARGE WAS 15oz OF FREON...

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Value for money
1.7 (118 reviews)
1.5 (248 reviews)
Reviewer's quote

...Or in this time of financial panic and uncertainty, did your company executives decide to prioritize payments over customers in order to rake in as much money as possible when people are struggling? Classy move. My husband chose your company to care for our vehicles and has NEVER missed a payment. He is a medically retired, Combat Wounded Veteran of the US...

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...It will cost me a little money but, it will cost firestone a lot more. When I stop paying my firestone card, maybe someone will get in touch with me. I read a lot of reviews with the same outcome..

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Price Affordability
1.9 (114 reviews)
1.7 (242 reviews)
Reviewer's quote

I was quoted a price for two tires. When I went to get them installed I was told it would be $125. 00 more...

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like I said before I took my truck in to have it alignment I was told the price would be 79. 99 before taxes so I thought that was with a one year warranty but that's not the case then I called to have it realine and they told me that a one time only for that price and if I wanted a one year...

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Tire Kingdom and Firestone Complete Auto Care Pros and Cons

Pros
  • Pissed
  • Nice waiting area
  • Awesome service
  • Very unsatisfactory
  • I used to be a loyal and happy customer
  • Reasonably nice upfront personnel
Cons
  • Customer service
  • Took advantage of customer
  • Poor result from their service
  • Bad customer service
  • Faulty service
  • Poor service and excessive charge

Tire Kingdom and Firestone Complete Auto Care Most Positive Reviews

Top rated reviews
5

Having a really bad day since I was to have out patient surgery. Just before I get to the surgery center my tire...

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5

FIRST OF ALL MY UP MOST THANKS GOES OUT TO (GEORGE GUTIERREZ,RONALD &TECH. CREW) THERE CUSTOMER SERVICE IS BARE...

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5

I know you can have good or bad experiences at the same store location, often at the hand of a good or bad employee,...

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5

My Explorer started making a horrible noise. Was trading it off that evening! Pulled into Firestone on 71st st in...

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Tire Kingdom and Firestone Complete Auto Care Most Critical Reviews

Lowest rated reviews
1

Car was stock, son went in to change the oil.

Changed the oil and then THEY tore the drainage plug but blamed it on the...

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1

I Brought My 2010 honda Civic to the firestone auto car ctr on convot in san diego for noises under the car,the rep...

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1

Went in to have my vehicle checked for a noise..which was only heard while accelerating. I was told it needed new...

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1

This summer my wife took her car to the First Avenue Firestone in Cedar Rapids. The car sat for three weeks and nobody...

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Tire Kingdom and Firestone Complete Auto Care Latest Reviews

Recent published reviews
1.8

I was quoted a price for two tires. When I went to get them installed I was told it would be $125.00 more. I am on a...

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No votes

The mechanic was installing the last of four shock struts on my 2004 corvette when he dropped a part. He looked for the...

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No votes

we have been taking a 2007 spectra she bought the car new and there was nothing missing from this car she had me take...

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1.8

Called and wrote letters to firestone and associates. No one will take 5 minutes to talk. That's ok. My next course of...

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Tire Kingdom and Firestone Complete Auto Care Products and Services

Most reviewed product and services
  • Tire Kingdom Oil Change (96 reviews)
  • Tire Kingdom Manager (50 reviews)
  • Tire Kingdom Customer Care (36 reviews)
  • Firestone Complete Auto Care Oil Change (92 reviews)
  • Firestone Complete Auto Care Customer Care (70 reviews)
  • Firestone Complete Auto Care Car Repair (67 reviews)