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Firestone Complete Auto Care

Service Centers and Repairs
  • 4 ISSUES RESOLVED
  • 484 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $959 AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Discounts and Special Offers
  • Manager was nice 2
  • Outstanding 2
  • That the front person attempted to help 2
  • Usually mechanics do good work 2
  • Very unsatisfactory 2

Customers don't like

  • Poor service and excessive charge10
  • Long wait7
  • Excessive charge6
  • Suggesting unnecessary repairs6
  • Excessive charge for part6
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Sears Auto Center

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 378 TOTAL REVIEWS
  • $88.3K CLAIMED LOSSES
  • $795 AVERAGE LOSS
1.6
Customer service
Staff
Website
Reliability
Discounts and Special Offers
  • Suck 5
  • Awful 2
  • Pricing 2
  • Service 1
  • Some of the people tried to help 1

Customers don't like

  • Unprofessional staff8
  • Waiting time7
  • Bad customer service5
  • Service never provided5
  • Never fixed problem4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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