Rick Case Volkswagen vs Firestone Complete Auto Care
Rick Case Volkswagen vs Firestone Complete Auto Care
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Rick Case Volkswagen and Firestone Complete Auto Care as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Rick Case Volkswagen and Firestone Complete Auto Care Overview
Total reviews
2
681
Company responses
0
0
Issues resolved
0
7
Firestone Complete Auto Care was first mentioned on PissedConsumer on Jan 7, 2008 and since then this brand received 681 reviews. It is 679 reviews more than Rick Case Volkswagen received since Jun 2, 2015.
Rick Case Volkswagen and Firestone Complete Auto Care Consumer Ratings
Rank
231
out of 5346 in Dealers category
212
out of 2660 in Service Centers and Repairs category
Customer service
177
in category
170
in category
Staff
242
in category
178
in category
Value for money
71
in category
185
in category
Rick Case Volkswagen and Firestone Complete Auto Care Rating Details
Customer service
3 (2 reviews)
1.6 (240 reviews)
Reviewer's quote
The staff and the product are unique
PissedConsumer1555041
in Cincinnati please dont do business there anymore they had the worst and rudest customer service i ever delt with and they did no work at all. Thank you i just needed someone who hear what they had done to us. So i took it to a small town Walmart and they only charged me 42$ and was done with it...
Drake
Staff
3 (2 reviews)
1.7 (228 reviews)
Reviewer's quote
I am writing about Rick Case Volkswagen service department Unfair & Deceptive Acts & Dishonest practices. My son’s car was taken in for adjustment on clutch and ended up with the transmission being taken apart and then diagnosed with worn out clutch.
5/25/15 - We took my Son’s Golf R to...
Seneca
...location due to possibly tearing down that building for relocation but learned that week that their lease was renewed and they would soon be back to full staff. Let me say that I am a long-term, consistent customer of Firestone at this location. I go there for my oil changes, tire rotations, I have the lifetime alignment and I purchase my tires from...
Veronica R
Value for money
5 (1 review)
1.5 (196 reviews)
Reviewer's quote
No items
I’ve been a customer of this store for years, and have a 2002 F-150 that was in pretty good shape overall. I noticed some noise up front when driving at 194k miles, and took it in for a check.Ball joints and control arms needed replacement. O.K., reasonable. I should get about 70 to 100k miles from...
Dale S
Rick Case Volkswagen and Firestone Complete Auto Care Pros and Cons
Pros
No votes
Reasonably nice upfront personnel
Staff was friendly
People were nice
Cons
No votes
Bad customer service
Poor service and excessive charge
Poor service
Rick Case Volkswagen and Firestone Complete Auto Care Most Positive Reviews
How would you compare Rick Case Volkswagen vs Firestone Complete Auto Care?