PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rick Case Volkswagen and Firestone Complete Auto Care as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rick Case Volkswagen
Firestone Complete Auto Care

Rick Case Volkswagen and Firestone Complete Auto Care Overview

Total reviews
2
681
Company responses
0
0
Issues resolved
0
7

Firestone Complete Auto Care was first mentioned on PissedConsumer on Jan 7, 2008 and since then this brand received 681 reviews. It is 679 reviews more than Rick Case Volkswagen received since Jun 2, 2015.

Rick Case Volkswagen and Firestone Complete Auto Care Consumer Ratings

Rank
231 out of 5346 in Dealers category
212 out of 2660 in Service Centers and Repairs category
Customer service
177 in category
170 in category
Staff
242 in category
178 in category
Value for money
71 in category
185 in category

Rick Case Volkswagen and Firestone Complete Auto Care Rating Details

Customer service
3 (2 reviews)
1.6 (240 reviews)
Reviewer's quote

The staff and the product are unique

PissedConsumer1555041

in Cincinnati please dont do business there anymore they had the worst and rudest customer service i ever delt with and they did no work at all. Thank you i just needed someone who hear what they had done to us. So i took it to a small town Walmart and they only charged me 42$ and was done with it...

Drake
Staff
3 (2 reviews)
1.7 (228 reviews)
Reviewer's quote

I am writing about Rick Case Volkswagen service department Unfair & Deceptive Acts & Dishonest practices. My son’s car was taken in for adjustment on clutch and ended up with the transmission being taken apart and then diagnosed with worn out clutch. 5/25/15 - We took my Son’s Golf R to...

Seneca

...location due to possibly tearing down that building for relocation but learned that week that their lease was renewed and they would soon be back to full staff. Let me say that I am a long-term, consistent customer of Firestone at this location. I go there for my oil changes, tire rotations, I have the lifetime alignment and I purchase my tires from...

Veronica R
Value for money
5 (1 review)
1.5 (196 reviews)
Reviewer's quote

No items

I’ve been a customer of this store for years, and have a 2002 F-150 that was in pretty good shape overall. I noticed some noise up front when driving at 194k miles, and took it in for a check.Ball joints and control arms needed replacement. O.K., reasonable. I should get about 70 to 100k miles from...

Dale S

Rick Case Volkswagen and Firestone Complete Auto Care Pros and Cons

Pros
No votes
  • Reasonably nice upfront personnel
  • Staff was friendly
  • People were nice
Cons
No votes
  • Bad customer service
  • Poor service and excessive charge
  • Poor service

Rick Case Volkswagen and Firestone Complete Auto Care Most Positive Reviews

Top rated reviews
5

The staff and the product are unique

5

FIRST OF ALL MY UP MOST THANKS GOES OUT TO (GEORGE GUTIERREZ,RONALD &TECH. CREW) THERE CUSTOMER SERVICE IS BARE...

Rick Case Volkswagen and Firestone Complete Auto Care Most Critical Reviews

Lowest rated reviews
1

I am writing about Rick Case Volkswagen service department Unfair & Deceptive Acts & Dishonest practices. My son...

1

I Brought My 2010 honda Civic to the firestone auto car ctr on convot in san diego for noises under the car,the rep...

Rick Case Volkswagen and Firestone Complete Auto Care Latest Reviews

Recent published reviews
No votes
1

To whom it may concern
We took our truck in to have oil and spark plugs changed, my husband has had 5 surgeries so i did...

Read all 681 reviews

Rick Case Volkswagen and Firestone Complete Auto Care Products and Services

Most reviewed product and services
No votes
  • Firestone Complete Auto Care Oil Change (89 reviews)
  • Firestone Complete Auto Care Customer Care (68 reviews)
  • Firestone Complete Auto Care Car Repair (61 reviews)